LEAD HOUSEKEEPER (FULL TIME) - Compass Group, North America

TouchPoint





+ We are hiring immediately for full time LEAD HOUSEKEEPER positions.


+ Location: Ascension St. Agnes Hospital - 900 Caton Avenue, Baltimore, MD 21229 Note: online applications accepted only.


+ Schedule: Full time schedule. Days may vary, 7:00 am - 3:30 pm. Must be able to work rotating weekends and holidays. More details upon interview.


+ Requirement: Supervisory/lead experience, customer service skills, time management skills, and scheduling experience required.


+ Perks: Willing to train!


+ Pay Range: $18.00 to $22.00

*Internal Employee Referral Bonus Available



We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1353287.


The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg





Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!





Application Deadline: Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.


If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!

We asked some of our associates why they love working for Touchpoint. Click here (https://vimeo.com/329375204) to see what they said!



We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.


This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities.


Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?




Job Summary





Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.


Essential Duties and Responsibilities:



+ Provides quality service to customers by providing one-on-one attention to detail.


+ Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.


+ Resolves internal/external guest complaints to ensure guest satisfaction.


+ Documents call offs, and replaces for any shift.


+ Coordinates assigned staff breaks.


+ Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.


+ Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.


+ Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.


+ Inspects areas to confirm cleaning standards have been met.


+ Assists staff to ensure highest standards of cleanliness and service.


+ Conducts staff training as assigned.


+ Contributes to the team; exhibits professionalism with customers, fellow employees and others.


+ Performs other duties as assigned.






Associates at Touchpoint are offered many fantastic benefits.


Both full-time and part-time positions offer the following benefits to associates:



+ Retirement Plan


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program



In addition, full-time positions also offer the following benefits to associates:



+ Medical


+ Dental


+ Vision


+ Life Insurance/AD


+ Disability Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)


+ For positions in Maryland or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf) for paid time off benefits information.



Touchpoint maintains a drug-free workplace.


About Compass Group: Achieving leadership in the foodservice industry


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.




Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


Applications are accepted on an ongoing basis.