Lead Housekeeper - Northern California Behavioral Health System

POSITION TITLE:   Lead Housekeeper

REPORTS TO (TITLE):  Director of Plant Operations

DESCRIPTION OF POSITION:

To maintain a clean and sanitary environment throughout the hospital, as well as leading and developing the housekeeping team to ensure optimal success. The Lead Housekeeper  maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures).

KEY RESPONSIBILITIES:

·         Directly assist the Director of Plant Operations in hiring, training, and developing staff of the Housekeeping team.

·         Report to DPO any facility, safety, department or staff issues when they happen or when you learn of them so they can be addressed in a timely manner.

·         Lead and mentor Housekeeping staff to accomplish objectives as laid out by facility leadership.

·         Communicate performance/conduct to the DPO incase the Housekeeping team does not meet hospital expectations.

·         If assigned, find coverage for housekeeper staff absences.

·         As directed, assist with interviewing and selection of high-quality candidates to the Housekeeping team.

·         Ensure we are properly stocked of housekeeping supplies and linen in conjunction with the vendors who we order the supplies and linen from.

·         Place orders with the vendors for housekeeping supplies and linen.

·         Conduct Environment of Care/E.V.S. rounding at intervals established by the Director to ensure the housekeeping staff are doing their job correctly and to the level of cleanliness a healthcare facility requires.

·         Restock linen rooms with clean linen.

·         Represent the Housekeeping service on hospital committees as assigned, including but not limited to: Patient Safety, Infection Control, Environment of Care, and Quality Assurance Performance Improvement.

·         Replenish restroom supplies and maintain records as directed.

·         Clean floors in-patient and non-patient areas.

·         Remove trash and waste from designated areas of facility.

·         Remove and replace soiled linens from designated patient areas.

·         Maintain facility and furnishings in clean, orderly fashion.

·         Adhere to organization's safety, security policies and procedures.

·         Maintain up-to-date records on supplies.

·         Provide good customer service and represent facility in a positive manner.

·         Participate in activities which enhance professional growth and development.

·         Adhere to instructions and deadlines.

·         Perform related duties, as requested.

·         Uphold the Organization's ethics and customer service standards.

Requirements

·         High School degree or equivalent preferred.

·         Hospital experience preferred.

·         1 year of leadership experience preferred.

·         Elementary reading, writing and math skills required.

·         Basic English usage required.

·         Knowledge of and skills in applying basic cleaning and housekeeping procedures and methods required.

Skills and Abilities:

·         Maintain confidentiality of patients and staff at all times.

·         Maintain sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.

·         Possess strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.

·         Possess strong written and verbal communication skills.

·         Possess strong interpersonal skills. 

·         Must be able to work independently and as part of a team.

·         Must be able to exercise good judgment, problem solving and decision-making skills.

·         Must possess demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.

·         Must possess ability to work in a fast-paced, expanding organization.

Benefits

• Medical
• Vision
• Dental
• 401(k)
• 3.5 Weeks Paid Time Off
• $25,000 Life insurance policy is provided at no charge to the employee