Lead Interviewer - CareStar, Inc.

LEAD INTERVIEWER

Ready to join a growing company whose work profoundly impacts people’s lives in their community, who offers an excellent learning environment, opportunities to advance and the ability to work alongside talented business leaders/professionals? CareStar, Inc. is accepting applicants for a Lead Interviewer. The Lead Interviewer is responsible for conducting virtual, remote or in-person, face-to-face interviews related to the National Core Indicators Surveys.

THE POSITION

CareStar is looking for a motivated individual who:

• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follows the Acceptable Use Policy, while using any information systems owned or controlled by CareStar, Inc.
• Conducts in-person or virtual, face-to-face interviews for the Developmental and Intellectual Disabilities of the National Core Indicators Survey.
• Travels to an agreed-upon location to conduct interviews to collect survey information per training guidelines.
• Appropriately documents answers to survey questions and either enters the data in an electronic client database or prepares the data for entry.
• Attends orientation, trainings, and in-services for proper implementation of the survey techniques and processes.
• Performs other projects and duties as assigned.

• Possesses an Associate’s Degree in Education, Developmental Disabilities, Social or Human Services or health-related field. Bachelor’s Degree preferred.
• Prior experience in advocating for the developmental disabilities’ community and/or work in the area of self-advocacy. Experience with ID/DD individuals may be work-related or through a familial/friendship connection.
• Demonstrates strong attention-to-detail.
• Possesses effective communication (oral and written) and interpersonal skills with respect for others, including, but not limited to, survey respondents, co-workers and other professionals within a diverse work environment.
• Possesses computer skills sufficient to enter information electronically into an established database, to use CareStar’s website and email and to demonstrate familiarity with suite of Microsoft Office programs.
• Valid driver’s license and car insurance as required by State law.

THE COMPANY

CareStar was founded in 1988 in Cincinnati, Ohio with the mission to Improve Communities by Improving Lives. We continue to be an industry leader in the field of Long-Term Care Case Management, Assessment, Population Health Management and Innovative Software Development Solutions.

WHY YOU SHOULD APPLY

• Remote working opportunities.
• Shared ownership benefit through the CareStar Employee Stock Ownership Plan (ESOP).
• Competitive salary based upon experience, education and knowledge.
• Comprehensive benefits package with medical, dental, vision, and life-insurance.
• 401(k) with a generous Safe Harbor company matching contribution.
• Paid vacations and 10 holidays per year.

Come be part of a team that values and challenges you! If these responsibilities, qualifications and benefits catch your interest, apply today at CareStar’s Career page at www.carestar.com/careers