Lead, IT Disaster Recovery - Humana
San Juan, PR
About the Job
Become a part of our caring community and help us put health first
In the Lead, IT Disaster Recovery role, you'll spearhead our Disaster Recovery (DR) Testing Program, ensuring that our critical systems are resilient and prepared for any disruption. This role demands a strategic thinker who can design, implement, and continuously refine a robust DR testing framework, safeguarding our business operations. Your leadership will be crucial in orchestrating cross-functional teams, executing rigorous testing scenarios, and driving improvements based on real-world insights. If you are passionate about building resilient IT environments and thrive in high-stakes situations, this is the opportunity to make a significant impact.
The Lead, IT Disaster Recovery leads all aspects of our exercise program including scheduling process, pre-test planning, test execution, post-test reporting and after-action follow-up. This candidate will have strong experience in leading, mentoring IT Owners and maturing DR testing including both isolated and live exercises. Candidate will work directly with team's Sr. Engineers in support of their portfolios to advance testing objectives and with architecture to drive test strategy.
Lead will be knowledgeable on all aspects of disaster recovery including plan development, testing, governance, communication, metrics and reporting. Candidate will have extensive experience with the functions and processes associated with a DR team and understand IT structure, incident and event management.
In addition, Lead will partner with our data management team to ensure proper data and reporting for testing. Understanding ServiceNow and their BC Module is a plus. Requirement to work closely with various operational and support groups within IT and with outside groups including Business Continuity and Crisis Management. Influences program strategy, development of goals and annual planning. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determines/recommends the best course of action.
Use your skills to make an impact
Required Qualifications
+ 7+ years of disaster recovery experience
+ 3+ years of leadership experience
+ Strong management skills including work-planning, meeting facilitation, communication, reporting and issue resolution
+ Experience with MS Office 365 and IT Management systems
+ Ability to manage detailed data analysis
+ Ability to work creatively and analytically in a problem-solving environment
+ Excellent oral and written communication & presentation skills
+ Strong teamwork and collaboration skills
+ Detail Oriented, Quality Focused, Efficient, Flexible, Collaborative, Motivated
Preferred Qualifications
+ Bachelor's Degree
+ Demonstrated leadership including the ability to grow and develop other people
+ Ability to translate business requirements into technology requirements
+ Quality and efficiency focused
+ Experience with ServiceNow, and PowerBI
+ Experience with process and quality management
Additional Information
+ May require some travel, less than 5%.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$104,800 - $144,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
In the Lead, IT Disaster Recovery role, you'll spearhead our Disaster Recovery (DR) Testing Program, ensuring that our critical systems are resilient and prepared for any disruption. This role demands a strategic thinker who can design, implement, and continuously refine a robust DR testing framework, safeguarding our business operations. Your leadership will be crucial in orchestrating cross-functional teams, executing rigorous testing scenarios, and driving improvements based on real-world insights. If you are passionate about building resilient IT environments and thrive in high-stakes situations, this is the opportunity to make a significant impact.
The Lead, IT Disaster Recovery leads all aspects of our exercise program including scheduling process, pre-test planning, test execution, post-test reporting and after-action follow-up. This candidate will have strong experience in leading, mentoring IT Owners and maturing DR testing including both isolated and live exercises. Candidate will work directly with team's Sr. Engineers in support of their portfolios to advance testing objectives and with architecture to drive test strategy.
Lead will be knowledgeable on all aspects of disaster recovery including plan development, testing, governance, communication, metrics and reporting. Candidate will have extensive experience with the functions and processes associated with a DR team and understand IT structure, incident and event management.
In addition, Lead will partner with our data management team to ensure proper data and reporting for testing. Understanding ServiceNow and their BC Module is a plus. Requirement to work closely with various operational and support groups within IT and with outside groups including Business Continuity and Crisis Management. Influences program strategy, development of goals and annual planning. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determines/recommends the best course of action.
Use your skills to make an impact
Required Qualifications
+ 7+ years of disaster recovery experience
+ 3+ years of leadership experience
+ Strong management skills including work-planning, meeting facilitation, communication, reporting and issue resolution
+ Experience with MS Office 365 and IT Management systems
+ Ability to manage detailed data analysis
+ Ability to work creatively and analytically in a problem-solving environment
+ Excellent oral and written communication & presentation skills
+ Strong teamwork and collaboration skills
+ Detail Oriented, Quality Focused, Efficient, Flexible, Collaborative, Motivated
Preferred Qualifications
+ Bachelor's Degree
+ Demonstrated leadership including the ability to grow and develop other people
+ Ability to translate business requirements into technology requirements
+ Quality and efficiency focused
+ Experience with ServiceNow, and PowerBI
+ Experience with process and quality management
Additional Information
+ May require some travel, less than 5%.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$104,800 - $144,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Source : Humana
