Lead IT Game Day Support|Part-time| Penn State University Athletics - Oak View Group

Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, point of sale system, Oracle, and Micros Systems. Able to manage a team of other IT Specialists to ensure support is met.

This role will pay an hourly rate between $45

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until Oct 1, 2024

Key Responsibilities:

• Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software
• Administration and repair of critical systems
• Prepare and install system images and profiles, server builds, configuration
• Provide connectivity to users in the meeting rooms for special events, as required
• Timely completion of projects assigned by manager
• Diagnose and correct system problems; including user errors, configuration errors, and bugs
• Evaluate and configure new hardware/software systems
• Assist end-users with all system related queries
• Diagnose and repair hardware; including printers, computers, terminals, and other devices
• Supervise a team of at least three people

Preferred Qualifications:

• Information Technology operations experience is preferred.
• Knowledge of SAP scheduling and batch processing is preferred.
• Oracle, MICROS, POS experience is preferred.
• System backup experience is preferred.
• Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Excellent communication and computer skills are needed, including knowledge of MS Office products.
• Leadership skills are preferred.