• Communicate work order requirements to shop employees, directing and redirecting activities as needed to successfully manage the daily schedule
• Monitor that all repair and maintenance work is performed in a safe, efficient, and timely manner. Verify all jobs are performed to the highest levels of quality and professionalism
• Work alongside mechanics when appropriate and/or as time allows. Identify root cause of failures/conditions and perform vehicle and preventive maintenance, component replacements, and repairs
• Serve as an escalation point for unusual or difficult situations or repair activities
• Advise management and other mechanics on shop repairs
• Diagnose mechanical and electronic problems, using diagnostic computer when applicable
• Interact with drivers to properly determine nature of complaint
• Assist team when needed to pull parts being used on jobs
• Coordinate with the appropriate individual to monitor and control inventory, supplies, and equipment levels; maintain levels as required to assure completion of all work orders without delay
• Review the daily sheets or electronic records for accuracy of labor and material being charged to jobs and make corrections when needed
• Ensure completion of or complete work orders and paperwork in a timely and accurate manner, maintaining high quality standards in accordance with standard operating procedures (SOP’s)
• Keep management informed of safety, operator, and equipment observations and concerns
• Identify opportunities to improve processes and assist in implementing changes or improvements
• Aid the team to reach performance expectations through training and coaching to continually develop and improve the workforce
• Actively promote adherence to safety procedures and established company policies in general
• Ensure inspections and certifications of equipment are conducted as required and work in accordance with all federal, state, and corporate compliance guidelines (e.g., safety, DOT)
• Maintain a clean, sanitary and safe work area which may include wearing of all required personal protective equipment in designated areas, confined space safety, safe chemical handling, fall restraints, etc.
• Maintain advanced knowledge of truck and/or trailer components (brakes, electrical systems, suspensions, structural components, aftertreatment,) and the direct repair and maintenance of
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
• This is a full-time position

Knowledge, Skills, and Abilities

• Strong skill with engines, anti-lock braking system, transmission, diagnostic equipment, and software
• Air Conditioning skills
• Understanding of, diagnosing and repair of aftertreatment
• Proficient computer skills
• Strong knowledge and understanding of DOT regulations
• Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to promote a team environment; collaborate and encourage employee engagement
• Able to handle challenging or conflict situations with tact and professionalism
• Able to take initiative in performing job and demonstrate leadership as a self-starter
• Able to communicate clearly and effectively, both verbally and in writing
• Able to exercise judgment and discretion in resolving issues or making repairs
• Able to work in a fast-paced environment
• Must be able to read, write and speak English