Lead Optician - Eyes on Cypress
Cypress, TX 77433
About the Job
- Work-Life Balance: Enjoy weekdays off with no weekend shifts.
- Competitive Compensation: Starting pay reflects your skills and growth potential.
- Comprehensive Benefits: Excellent vision benefits, medical insurance options, and an employee discount.
- Supportive Environment: Thrive in a positive, team-focused workplace where everyone’s voice is valued. Our leaders are actively engaged in daily operations, fostering a culture of collaboration and shared success.
Responsibilities:
- Daily Operations: Assist in the smooth functioning of the optical department, ensuring top-quality patient care.
- Order Management: Complete all frame and lens orders, including specialty orders, by the end of the day with updated status notes. Identify and address patterns in order errors to minimize patient delays.
- Invoice Analysis: Review lens and frame invoices to make informed decisions regarding lab and lens choices for improved quality and pricing.
- Sales Support: Monitor optical sales trends to support team goals and contribute to future growth strategies.
- Insurance Coordination: Accurately file frames and lenses with the appropriate insurance plans within one week of order placement. Provide support to team members on insurance plans and eligibility.
- Customer Support: Address billing issues, patient concerns, and order corrections to ensure a seamless experience for our patients.
- Equipment Maintenance: Maintain all optical lab equipment to ensure it operates efficiently.
Our Ideal Candidate:
- Experience: Minimum of 1 year as an optician in a private practice is required. A strong background in ordering lenses and frames, filing vision insurance claims, and patient education is preferred.
- Skills: Proficient in computer and interpersonal skills, with the ability to work with diverse patient populations and manage multiple tasks effectively.
- Problem-Solving: Skilled in identifying and resolving order errors and improving processes.
- Preferred, but Not Required: Experience with edging lenses and bilingual in Spanish and English.
Working Hours:
- Monday: 8:45 am - 6:00 pm
- Tuesday: 8:45 am - 6:00 pm
- Wednesday: 8:45 am - 5:00 pm
- Thursday: 10:45 am - 7:00 pm
- Friday: 8:45 am - 4:00 pm
How to Apply: Ready to take the next step in your career and join our dedicated team? Apply now and help us continue our tradition of exceptional vision care at Eyes on Cypress. We look forward to meeting you!
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- Bonus opportunities
About Eyes on Cypress:
At Eyes on Cypress we are focused on bringing personalization back to healthcare. We want our patients to leave feeling valued and that their concerns were heard.We focus on preventative solutions to health problems, not just a diagnosis. This carries over into our optical where our opticians hand select frames that will best fit a person’s face, lifestyle, and prescription.As a family-owned business, we understand family values. As an Eyes on Cypress patient, you can trust that you will be treated like family. We are passionate about giving you the best care so that you can live your life to the fullest.Our primary goal is to help you and your family see better. Because when you see better, you feel better!