Lead Patient Coordinator - Simply Dental Management Inc
Randolph, MA
About the Job
Simply Pediatric Dentistry & Orthodontics is searching for a full time lead front desk coordinator who works well independently but also as a team member. Attention to detail and a desire to work with others is a must. Spanish speaking is a plus!
Simply Pediatric Dentistry & Orthodontics is a community-based office with the support and resources of Simply Dental Management. Our Resource Center Teams cover the business and administrative support sides of the practice to allow our office teams to focus on providing an outstanding patient experience.
Does this sound like you?
- You Care about your patients, the people you work with, and being proud of where you work
- You are looking for an environment where you are empowered to Do What's Right
- Integrity & Respect is the standard you and your peers are held to
- You work hard, but you also want to Bring Your Smile and be part of a like-minded professionals who strive to make each day brighter than the last
- You give your all and thrive in an environment where Individual Growth & Development is Encouragement is valued
Job Description:
- Exceptional Customer Service Skills!
- Greets all patients with a warm and friendly smile
- Checks patients in and out for appointments
- Schedules appointments for patients
- Answers phones with enthusiasm
- Picks up and organizes mail to and from office
- Assist with patient billing processing and questions
- Organize and file all paperwork generated by the clinic
- Assist clinic with seating patients and coordinating patient flow
- Keeps reception area clean and orderly at all times
- Checks and verifies patients insurance
- Takes part in company marketing events and responsibilities
- Orthodontic/Pediatric Scheduling
- Financial arrangements
- Claims submission MassHealth insurance
- Billing private pay patients
- Other duties as assigned by the manager
Responsibilities
- Provide excellent customer service
- Follow Osha and Infection control standards
- Assist patients with questions or concerns
- Maintain confidential patient information
- Take and enter patient insurance information
- Provide 4 handed chair side dental assisting
- Sterilization and Disinfection of operatories and instruments
Requirements
- Previous Dental Office Experience desired
- Multi-tasking ability
- Excellent verbal and written communication skills
- Strong computer skills including an ability to learn new technology
Benefits:
- 401K match
- 2 weeks accrued vacation
- 7 paid holidays
- up to 40 hours sick time
- Dental and Orthodontic discounts
- Health Insurance
- Vision plan
- Aflac
Apply today to be considered for this amazing opportunity with a network of dental professionals.