Lead Restoration Technician - Kustom US Inc

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild—we build trust.

Are you ready to make a significant impact and join one of the largest privately held restoration companies in North America? Become part of our team and contribute to our ongoing success story!

We are seeking a Lead Restoration Technician who will be responsible for responding to emergency and non-emergency service jobs to perform advanced techniques for water and fire mitigation as well as repair areas damaged by mold, water or fire. Responsibilities include maintaining a fully stocked and prepared company vehicle to drive to work sites, cleaning and drying up work areas, preparing work areas and equipment, and performing minor repairs per the scope of work on time and within budget.

What You Will Do:

The Restoration Technician will perform the following duties along with any additional duties as assigned by management per business needs:

• Prepare rooms / areas for work activities to include setting up staging areas and equipment
• Assist with demolition and general clean up
• Complete minor construction repairs (framing, drywall, paint, etc.)
• Maintain clean and organized work areas to include securely storing equipment and supplies while not in use
• Interface with customers and relay information to Project Manager and Superintendent when appropriate
• Complete paperwork, upload documents, and provide job updates into database as needed
• Complete punch list items with attention to detail
• Maintain equipment in clean and working condition
• Ensure the company vehicle is fully stocked at all times and travel to a nearby home improvement store to purchase needed items
• Monitor the safety, security, efficiency, and appearance of the company vehicle
• Participate in an on-call schedule for after-hours service calls.

What You Will Bring:

• Minimum 1-year of experience in construction and / or restoration.
• Hands on experience in drywall, paint, trim and light carpentry.
• High school diploma or general education degree (GED) required.
• Understanding of major trades processes (mechanical, electrical, plumbing).
• Demonstrates accuracy and thoroughness.
• Willingness to be flexible based on business needs.
• Excellent verbal and written communication skills.
• Thorough understanding of the correct and safe operation of all related tools and equipment.
• Proficient use of computer technology.
• Proficiency in light carpentry, framing, drywall, paint, trim and all aspects of repair that is common with handyman work.
• Ability to work effectively in a team environment and build relationships.
• Eligible to operate a vehicle per company policy.
• IICRC water and fire certification or willingness to obtain

Physical Requirements

• Ability to safely use hand and power tools, occasionally climb ladders, stoop and kneel.
• Ability to lift and carry 50 lbs., as well as stoop, bend, sit, stand and walk.
• Must be able to drive up to a 100-mile radius from office to clients’ office and company facilities.
• Must be able to work in and on overhead structures.
• Participate in occasional overnight travel, weekend and/or evening work.
• This role may use standard office equipment such as computer, phones, photocopiers, filing cabinets, and fax machines.

Environmental Conditions

• Exposure to outdoor conditions, including extreme heat, cold, humid conditions and other inclement weather conditions.
• The noise level in the work environment is usually moderate to high; ear protection worn as needed.

What We Offer:

• Competitive Salary
• Medical, Dental, Vision and Flexible Spending Account.
• 401(k) with Company Match (eligibility required)
• Short-term & Long-term Disability
• Critical Illness/Accident/Hospital Indemnity Plans
• Employee Assistance Program
• Paid Time Off
• Upward Mobility and Development Opportunities

Compensation is based on geographic location, demonstrated job related skills, knowledge, experience, education, certifications, etc.

Kustom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.