Lead Scheduler at MV Transportation

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MV Transportation is seeking a Lead Scheduler who works to construct daily vehicle routes for safe, productive passenger pick-ups and drop-off’s in a transit/para-transit environment. Also, to develop and implement para-transit and taxi trips for daily schedules; analyze historical route information, review travel patterns, scheduling efficiencies, improved timelines and overall performance to ensure quality service. This work is done in compliance with the procedures defined by the client and in conformance with contracted procedures. Duties involve daily communications and interaction with management on strategic objectives. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance; tracks and reports adherence to run cut structure and communicates issues to the General Manager. 

Job Responsibilities: 

• Execute daily scheduling/routing strategies for targeted on time performance and route productivity. 
• Schedule to taxi fleet for flexibility in order to achieve optimal bus fleet productivity. 
• Analyze bus departure from base, breaks, lunches and returns to base for adherence to run cut. 
• Analyze established and changing passenger riding patterns in order to adjust daily routing strategies accordingly. 
• Provide operational, on-time compliance and other miscellaneous reports. 
• Analyze data in test environment and devise scenarios for improved service. 
• Analyze and adjust system routing parameters, as needed, for scheduling efficiencies.

Talent Requirements:

• Minimum two (2) years of scheduling experience, preferably in a paratransit environment.
• High school diploma or above. 
• Possesses strong transportation skill sets, preferably in a para-transit or taxi industry.  
• Has general knowledge of passenger scheduling software’s, preferably Trapeze, Route Match or Adept. 
• Ability to solve practical problems and deal with a variety of concrete variables within a transit environment. 
• In-depth knowledge of the Chicago area, including surface streets, highways and transit centers.   
• This position requires the ability to handle multiple tasks simultaneously and maintain composure under pressure. 
• The successful candidate will also demonstrate a high level of customer service commitment. 
• Excellent attendance record. 
• Excellent verbal and written communication skills. 
• Reliability is a must. 
• Prior Driving/Dispatch experience is preferred. 
• Experience transporting persons with disabilities is a plus. 
• Computer skills are required for reports and for general scheduling functions. 
• Experience in supervising/oversight of 10 or more people.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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