Lead Service Technician - The Contractor Consultants
Del Mar, CA
About the Job
Join Our Team as a Lead Service Technician - Elevate Your Plumbing Career with A Weekend Plumber, Inc.!
Job Title: Plumber - Lead Plumbing Service Technician
Company Name: A Weekend Plumber Inc
Salary: $100,000 - $150,000+ Depending on Experience and Bonus potential!
Full Job Description
A Weekend Plumber, Inc. is looking for a highly skilled and motivated Lead Service Technician to join our dedicated team. As a leader in the local plumbing industry, we pride ourselves on delivering exceptional service and quality workmanship to our customers. The ideal candidate will have extensive plumbing experience, strong leadership abilities, and a commitment to excellence. If you are a reliable professional who values honesty, fairness, and customer satisfaction, we invite you to apply and lead our service team to new heights.
Who we are:
A Weekend Plumber Inc is a trusted leader in the local plumbing industry, recognized for our exceptional service and unwavering commitment to quality workmanship. Our team of skilled and experienced plumbers is dedicated to providing the highest standard of service, embodying the values of honesty, fairness, and courtesy on every job. Founded with a mission to elevate the plumbing industry by delivering top-tier services with a personal touch, we have consistently upheld our commitment to excellence. At A Weekend Plumber Inc, we believe in not only mastering our craft but also fostering strong, lasting relationships with our customers through superior service and dependable solutions.
- Lead and oversee the daily operations of the service team, ensuring all plumbing service and repair jobs are completed efficiently and to the highest standards.
- Perform a variety of plumbing services, including installations, maintenance, and repairs, for both residential and commercial customers.
- Diagnose and troubleshoot plumbing issues, providing accurate assessments and recommendations for repairs or replacements.
- Communicate effectively with customers to explain service options, provide estimates, and ensure their needs and expectations are met.
- Train, mentor, and support junior technicians, promoting a culture of continuous learning and professional development within the team.
- Ensure compliance with local plumbing codes, safety regulations, and company policies at all times.
- Maintain accurate records of all services performed, including work orders, parts used, and customer interactions.
- Monitor inventory levels and ensure the service truck is well-stocked and organized with necessary tools and materials.
- Collaborate with management to develop and implement service strategies, improve operational efficiency, and enhance customer satisfaction.
- Respond to emergency service calls as needed, demonstrating a commitment to customer service and responsiveness.
- 5+ years proven experience as a plumbing service technician, with a strong background in residential and commercial plumbing services.
- Excellent leadership and team management skills, with the ability to motivate and guide a team of technicians.
- Strong knowledge of plumbing systems, equipment, and materials, with the ability to troubleshoot and resolve complex issues.
- Ability to read and interpret blueprints, technical drawings, and manufacturer specifications.
- Exceptional communication and customer service skills, with a focus on building lasting relationships with clients.
- High level of professionalism, integrity, and attention to detail.
- Ability to work independently and make sound decisions in the field.
- Valid plumbing license or certification (as required by local regulations).
- Valid driver's license and a clean driving record.
- Willingness to participate in continuous training and professional development.
- Retirement Plan Options
- Paid Time Off
- Career Growth Opportunities
- Company and Team Events
- Continued Training and Certifications
- Full Time
- Monday to Friday
- Weekend Rotation w/ Overtime Potential
- Carlsbad, CA and surrounding areas