Lead Technician - Dayton Independent School District
Dayton, TX
About the Job
Primary Purpose:The Lead Technician is responsible for overseeing the technology operations at assigned campuses, providing advanced technical support, and leading a team of technicians. This role involves managing the installation, maintenance, and troubleshooting of hardware and software systems, ensuring optimal performance of technology resources across the district.
Qualifications:
- Education/Certification: preferred.
- Associate’s degree or relevant certifications in technology fields are preferred.
- Special Knowledge/Skills:
- In-depth knowledge of computer hardware, software applications, and network systems (LAN, WLAN, WAN).
- Strong analytical skills to diagnose and resolve technical issues.
- Ability to manage budgets and personnel effectively.
- Excellent organizational, communication, and interpersonal skills.
- Familiarity with educational technology and instructional settings.
- Experience:
- Minimum of 3 years of experience in technical support, network maintenance, or a related field, with at least 1 year in a supervisory role preferred.
Major Responsibilities and Duties:
- Technical Support:
- Provide advanced technical assistance and training to campus faculty and staff on the use of technology equipment.
- Respond to and resolve complex technology issues in a timely manner.
- Oversee the maintenance and repair of computers in labs and classrooms.
- Team Leadership:
- Supervise, train, and evaluate a team of campus technicians, providing guidance and support as needed.
- Coordinate the distribution of technology materials and resources for classroom use.
- Technology Management:
- Analyze and implement technology solutions to meet the needs of schools and administrative departments.
- Develop and maintain standards for hardware and software use across the district.
- Manage the installation, testing, and oversight of network hardware and software.
- Inventory and Budget Management:
- Maintain accurate inventory of hardware, software, and technology resources at assigned campuses.
- Assist in the development and administration of the technology budget, ensuring cost-effective operations.
- Policy and Compliance:
- Implement policies established by federal and state law, as well as local board policy, in the area of information management and technology.
- Ensure compliance with safety protocols and emergency procedures.
- Network Management:
- Identify, request, and control the inventory of repair parts and technology supplies.
- Assist with the installation and testing of network hardware, software, and upgrades, identifying and resolving issues as they arise.
- User Support and Training:
- Provide training and support for end-users on various technology systems, including VOIP and video surveillance systems.
- Manage user access, permissions, and roles to prevent unauthorized access to network resources.
Mental Demands/Physical Demands/Environmental Factors:
- Tools/Equipment Used:Standard office equipment, including computers and peripherals, hand tools, and test instruments for electronic repairs.
- Posture:Prolonged sitting; regular kneeling, bending, and twisting.
- Motion:Frequent keyboarding, use of mouse, and walking; may require climbing ladders.
- Lifting:Regular moderate lifting (up to 44 pounds); occasional heavy lifting (45 pounds and over).
- Environment:Primarily office environment with frequent district-wide travel; may require after-hours work and on-call availability.
- Mental Demands:Work with frequent interruptions; maintain emotional control under stress.
Source : Dayton Independent School District
