Lead Technician - IT Infrastructure Support - TechDigital Corporation
Richmond, VA 23234
About the Job
Qualifications:
Network administration:
Familiarity with wired and wireless network architecture
Configuration of network switches, routers, SDWAN, etc.
Troubleshooting LAN/WAN infrastructure
Maintain and upgrade network cabling within the Data Center and building cabinets
End User Device support:
End user support and customer service experience
Experience with Windows 10 and 11 deployment and troubleshooting
Printers, Scanners, Label Printers
Office 365, SharePoint
Manage requests and incidents within a service desk tool
Server Administration:
Operating System Windows Server 2016 – 2022
Administering sharing and folder privileges
Racking, cabling and commissioning servers
Backup and storage
Server monitoring and optimization
Firewall:
General familiarity of firewall technology, configuration, rules, etc.
Experience working in DMZ and Process Control Networks
Responsibilities:
- Support of general purpose and manufacturing business network systems sitewide.
- Support of network security and business infrastructure for facility.
- Bridges gap between DuPont in house knowledge and remote support teams.
- Requires knowledge of Active Directory, Domain Controllers, Process Control Networks.
- Requires strong communications and troubleshooting capabilities
Network administration:
Familiarity with wired and wireless network architecture
Configuration of network switches, routers, SDWAN, etc.
Troubleshooting LAN/WAN infrastructure
Maintain and upgrade network cabling within the Data Center and building cabinets
End User Device support:
End user support and customer service experience
Experience with Windows 10 and 11 deployment and troubleshooting
Printers, Scanners, Label Printers
Office 365, SharePoint
Manage requests and incidents within a service desk tool
Server Administration:
Operating System Windows Server 2016 – 2022
Administering sharing and folder privileges
Racking, cabling and commissioning servers
Backup and storage
Server monitoring and optimization
Firewall:
General familiarity of firewall technology, configuration, rules, etc.
Experience working in DMZ and Process Control Networks
Responsibilities:
- Support of general purpose and manufacturing business network systems sitewide.
- Support of network security and business infrastructure for facility.
- Bridges gap between DuPont in house knowledge and remote support teams.
- Requires knowledge of Active Directory, Domain Controllers, Process Control Networks.
- Requires strong communications and troubleshooting capabilities
Source : TechDigital Corporation