Lead Test Analyst - Maximus

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Lead Test Analyst has technical ownership of planning, design, and execution of manual and automated tests for internal development projects, to ensure quality, functional and non-functional conformity to product readiness.

• Plan and implement manual and automated testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality in internal development projects.
• Work closely with business analysis, product, and development teams to design testing strategies and integrate testing into the development process.
• Plan, create, execute, and automate test cases, working with developers, and other stakeholders.
• Document and analyse test results and recommend corrective action.
• Define, document, and implement testing best practice, monitoring and managing conformity as appropriate.
• Define and champion quality and testing best practices among development teams.
• Isolate, reproduce, report, manage, and maintain defects and test case systems, and verify fixes.
• Support user acceptance testing conducted for stakeholders or end users.
• Conduct exploratory testing and risk analysis for complex features, e.g., those that span across platforms, systems, or teams.
• Identify opportunities to reduce testing time and effort by automating repeatable tests.
• Understand and apply automated testing approaches and enhance and maintain the test automation framework.
• Research, recommend, and implement new testing technologies and practices, such as incorporating machine learning.
• Collaborate and share information with other QA teams, e.g., by participating in a community of practice.
• Ability to prioritise and manage work across multiple projects, consulting and communicating priorities as required.
• Managing the work of other testers within the project.
• Regularly communicate test performance metrics.

Essential

• Up to date knowledge of software test design and test methodologies in development projects.
• 3+ years' experience of test roles in a web environment.
• Leadership experience with the drive and insight to put the team first
• Experience designing and implementing test plans in a multi-project environment.
• Experience in a variety of testing efforts: integration, system and UAT.
• Ability to plan test design strategy including exploratory testing and designing test cases
• Strong knowledge of agile practices and experience with agile planning tools (e.g., Jira).
• Experience of using test case management tools. For example, TestRail or Zephyr
• Experience with application performance monitoring and observability tools.
• Experience of managing test automation, producing automated tests and use of automated testing tools, for example, Selenium.
• API testing knowledge and experience.
• Experience of using API testing tools such as Postman.
• Experienced in programmatic data formats such as JSON and XML
• Ability to effectively manage test workload, communicate blockers, excessive demand, or excess capacity. Comfortable reporting testing project to the project team and stakeholders.
• Ability to advise improvements to development quality assurance practice where appropriate.
• Experience of manage project teams.

• Knowledge of business processes and project delivery in healthcare.
• Demonstrable experience of both agile and traditional (waterfall) delivery project frameworks.
• Demonstrable knowledge of project management planning and governance.
• Proven experience interacting directly with end users and business stakeholders.
• Knowledge of databases and SQL.
• Proven ability of using core Microsoft Office products.

• ISTQB qualification in either Foundation software testing or Agile software testing
• End to end experience of the project development lifecycle.
• Confidence to work in a lead role and positively challenge the wider team
• Excellent organisational and time management skills.
• Excellent verbal and written communications skills for technical and non-technical audiences.
• Ability to write clear, concise, and comprehensive technical documentation.
• Take pride and ownership of work produced
• Critical thinking to challenge existing processes when required
• A challenging and inquiring mind. Sound analytical skills.
• Creative and adaptable fault investigation to find bugs, verify issues and identify their root cause
• Attention to detail and ability to identify, isolate and document defects.
• Collaboration skills and ability to work on a team.
• Adaptability and willingness to learn.
• Tenacity to overcome hurdles with people and process
• Innovative, resourceful, and collaborative

Key Business Priorities

Internal

• Software Development Manager
• Project team
• Test Analysts
• Business Analysts
• Developers
• Product Owner
• Agile Project Manager
• Senior Project Manager
• Outsourced resource
• Application Support
• Other IT teams

External

• Liaising with external organisations in respect of supporting test activity on internal projects.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.