Leader, Internet Research at ThousandEyes
New York, NY 10001
About the Job
Who We AreCisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own
Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.About the RoleWe are seeking an exceptional researcher with a strong track record in leadership and management, capable of effectively collaborating across teams and functions to define, research, and bring novel technical ideas to life and in the hands of customers.As a research manager for Internet Insights, you will lead a team of researchers, data scientists, and engineers with the mission to create the Google Maps of the Internet! At ThousandEyes, we have access to an unparalleled dataset gathered from some of the world's most extensive enterprise and public networks
This data provides us with an unmatched broad and deep internet-scale visibility
You will own research projects that leverage this data to design algorithms and solutions that provide data-driven insights into how applications, networks, CDNs, etc are performing across the internet. You will work closely with the product team to understand customers’ daily operational challenges and translate them into technical challenges
You will then lead your team of researchers in designing algorithms and building PoCs to solve these challenges
Finally, you will collaborate with engineering teams to productionize your research PoCs, delivering valuable solutions into the hands of our customers.In this role, you will directly impact product definition, planning, strategy, and implementationQualificationsEducation: PhD or MS in Computer ScienceExperience:5+ years of management experienceProven track record of managing research teams and leading projects from inception to productionDemonstrated success in leading cross-functional teams and projectsEstablished portfolio of network measurement research projectsExpertise:Deep understanding of internet architecture (applications, CDNs, BGP, etc.)In-depth knowledge of Internet protocols (TCP/IP, UDP, TLS, DNS, BGP, HTTP, etc.)Proficiency in PythonProficiency with network monitoring tools (e.g., tcpdump, ping, etc.)Experience with SQL and NoSQL databases (e.g., MongoDB, Hadoop)Experience with data science and MLOps tools (e.g., Spark, Flink)Experience in developing AI/ML solutions, preferably within networkingCommunication:Exceptional written, verbal, and persuasive communication skillsCisco values the perspectives and skills that emerge from employees with diverse backgrounds
That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential
We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification
Not all strong candidates will meet every single qualification
Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy
We urge you not to prematurely exclude yourself and to apply if you're interested in this work.Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. US – COMPENSATION RANGE – MESSAGE TO APPLICANTS$169,700 - $281,000 USDMessage to applicants applying to work in the U.S.:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S
locations, not including equity or benefits
For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses
Hiring ranges for sales positions include base and incentive compensation target
Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training
Applicants may not be eligible for the full salary range based on their U.S
hiring location
The recruiter can share more details about compensation for the role in your location during the hiring process.U.S
employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday
Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO
We offer additional paid time to volunteer and give back to the community
Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components
For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%
Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target
Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.About the RoleWe are seeking an exceptional researcher with a strong track record in leadership and management, capable of effectively collaborating across teams and functions to define, research, and bring novel technical ideas to life and in the hands of customers.As a research manager for Internet Insights, you will lead a team of researchers, data scientists, and engineers with the mission to create the Google Maps of the Internet! At ThousandEyes, we have access to an unparalleled dataset gathered from some of the world's most extensive enterprise and public networks
This data provides us with an unmatched broad and deep internet-scale visibility
You will own research projects that leverage this data to design algorithms and solutions that provide data-driven insights into how applications, networks, CDNs, etc are performing across the internet. You will work closely with the product team to understand customers’ daily operational challenges and translate them into technical challenges
You will then lead your team of researchers in designing algorithms and building PoCs to solve these challenges
Finally, you will collaborate with engineering teams to productionize your research PoCs, delivering valuable solutions into the hands of our customers.In this role, you will directly impact product definition, planning, strategy, and implementationQualificationsEducation: PhD or MS in Computer ScienceExperience:5+ years of management experienceProven track record of managing research teams and leading projects from inception to productionDemonstrated success in leading cross-functional teams and projectsEstablished portfolio of network measurement research projectsExpertise:Deep understanding of internet architecture (applications, CDNs, BGP, etc.)In-depth knowledge of Internet protocols (TCP/IP, UDP, TLS, DNS, BGP, HTTP, etc.)Proficiency in PythonProficiency with network monitoring tools (e.g., tcpdump, ping, etc.)Experience with SQL and NoSQL databases (e.g., MongoDB, Hadoop)Experience with data science and MLOps tools (e.g., Spark, Flink)Experience in developing AI/ML solutions, preferably within networkingCommunication:Exceptional written, verbal, and persuasive communication skillsCisco values the perspectives and skills that emerge from employees with diverse backgrounds
That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential
We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification
Not all strong candidates will meet every single qualification
Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy
We urge you not to prematurely exclude yourself and to apply if you're interested in this work.Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. US – COMPENSATION RANGE – MESSAGE TO APPLICANTS$169,700 - $281,000 USDMessage to applicants applying to work in the U.S.:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S
locations, not including equity or benefits
For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses
Hiring ranges for sales positions include base and incentive compensation target
Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training
Applicants may not be eligible for the full salary range based on their U.S
hiring location
The recruiter can share more details about compensation for the role in your location during the hiring process.U.S
employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday
Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO
We offer additional paid time to volunteer and give back to the community
Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components
For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%
Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target
Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
