Learning Coordinator I- Location Flexible - Rockland Trust

Rockland Trust is seeking a Learning Coordinator I to join our Learning & Development team.

The Learning Coordinator I is responsible for the day-to-day administration of Retail Learning & Development’s (L&D) classes, participants, and schedules.  The Learning Coordinator I provides ongoing administrative and office support for the training team. This role works independently as well as part of team; location is flexible. A successful candidate possess the ability to multi-task in a fast paced work environment, with strong attention to detail and analytical skills. 

Major Responsibilities:

• Creates training events in the Learning Management System (LMS) and L&D tracker
• Maintains class and participant records within the LMS and the L&D tracker
• Periodically audits system data to ensure employee and learning history accuracy
• Manages class enrollment process
• Manages Home Equity and Business Certification tracking and scheduling
• Responds to colleague email and phone call requests
• Creates and distributes standard and custom email notifications to learners including class invitations, pre-work instructions and Outlook schedules
• Assigns new employee learning tracks
• Schedules and coordinates Skype learning sessions
• Coordinates and tracks enrollment in outside training for employees
• Documents completion of required compliance courses 
• Maintains and coordinates assigned department training reports, ad hoc reports, metrics and dashboards
• Reviews and keeps track of training expenses
• Coordinates Management training program requirements and activities
• Coordinates video teller program
• Periodically tests PC’s and other equipment in training locations

Other Responsibilities:

• Coordinates room and catering arrangements
• Assists in classroom set-up
• Coordinates the printing, reproduction and binding of in-house training materials
• Schedules subject matter experts for classroom participation
• Performs other work-related duties as assigned
• Assume other responsibilities as required

Education, Experience, And Other Skills Required:

• High school diploma or GED required, some college preferred
• Demonstrates intermediate computer proficiency, including working knowledge of Windows, Word, Excel, PowerPoint and Outlook, and additional applications as needed to fulfill job duties
• Ability to work independently and manage multiple tasks
• Minimum 5 years prior office or branch experience
• Effective verbal and written communication skills
• Ability to travel to training locations and branches throughout the network
• Ability to lift and carry up to 50 pounds.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.