Learning & Development Experience Manager - Western Digital

ABOUT WESTERN DIGITAL 

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

We are looking for a highly collaborative learning and people development specialist who is passionate about delivering an integrated, world-class employee experience. This is an exciting opportunity for an individual who is enthusiastic about bringing an organization’s people culture and leadership capabilities to life through strategic, US-Remote, US-Irvine, or US-San Jose, India modern learning experiences using a people-centered, agile approach. This position reports to the  Director of People Development & Engagement and will partner with a variety of stakeholders and subject matter experts across the company to architect tailored, meaningful, and impactful learning experiences.

This is a perfect opportunity for you if you are looking to be a part of a team that is developing new, future-forward learning programs, eager to take on new opportunities and challenges with a sense of curiosity and enthusiasm and thrive in a dynamic environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Design modern, digital forward learning experiences to support strategic enterprise people and leadership development programs

• Analyze target audience and programmatic needs, identify learning outcomes, and create learner personas and user experience journey maps
• Develop and document learning experience flow, schedule, and custom-built learning materials 
• Review, assess, and select content to achieve learning outcomes
• Assess and identify learning tools and create multi-media assets to augment storytelling within the learning experience and to support program adoption
• Synthesize and contextualize content in partnership with the program management team, vendor partners, SMEs, and senior business leaders
• Partner with Regional Leads to identity regional needs and augment/localize materials as appropriate  
• Assist in building and managing end-to-end informal and formal learning experiences, including rapid prototyping, plan and pathway curation/creation, program communications, support resources, and engagement activities within digital learning platform(s)
• Assist in defining and deploying measurement tactics, including data analysis and visualization, to determine effectiveness of learning and program adoption initiatives

Support the implementation and production of enterprise people strategy and development programs

• Contribute to a proactive COE model that identifies unmet needs, architects potential solution options, and prioritizes them on our roadmap  
• Assist in collecting voice of the learner insights and developing assets for change management initiatives to support program adoption
• Curate and build learning experiences that integrate employee experience touchpoints (e.g., career development, performance management, talent review)
• Participate in other cross-functional initiatives that help us achieve our Enterprise Learning Strategy goals (e.g., skills mapping, content mapping, learning governance standards)
• Develop assets for change management initiatives to support program adoption
• Assist in assessing content vendors to select relevant and impactful off-the-shelf content libraries
• Role model and advocate for a modern learning mindset (i.e., learning through an environment that provides comprehensive, unified experiences, exposure, and education)

• 5-10 years’ experience in HR or Learning function
• Proven experience in:
  • Building digital learning, career, and leadership development experiences that drive measurable behavioral change, including multimedia content creation and curation
  • Ideating, creating, and delivering modern learning experiences as part of a larger digital learning transformation
  • Using a consultative approach to translate learning needs into engaging user-centered experiences
  • Applying principles of instructional design and adult learning to the creation of modern, digital learning experiences
  • Displaying technical prowess, including fluency in using modern learning and HR technologies (Learning Management Systems and Learning Experience Platforms) and authoring tools
  • Managing competing priorities
• Demonstrates key leadership skillsets and mindsets:
  • Strong analytics, communications, and presentation skills  
  • Shows proactive self-leadership through goal orientation, accountability, and passion for driving business-driven outcomes
  • Working a global, corporate environment (cultural intelligence)
  • Uses a design-thinking and data-driven approach to decision-making
  • Challenges the status quo to move beyond traditional ways of doing things
  • Maintains a positive attitude and forward-thinking approach despite challenges
  • Embraces continual, lifelong learning
  • Actively seeks out industry research and benchmarking
  • Manages the uncertainty of change and work in an agile environment
  • A peer coach with strong connection to team

Preferred:

• Master’s degree in Organizational Learning Design, Instructional Design, Educational Technology, Industrial/Organizational Psychology, Organizational Development or related field
• Digital Learning Transformation Experiences

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
• You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.