Learning & Development Manager - ImageFIRST Healthcare Laundry Specialists

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

We are seeking an experienced Learning & Development (L&D) Manager to join our team. The L&D Manager will be responsible for identifying, designing, implementing, and evaluating training programs that enhance the skills and knowledge of our employees. This role requires a strategic thinker with excellent communication and project management skills to drive cross-functional collaborations that foster a culture of continuous learning and professional growth across the organization.

Key Responsibilities:

• Develop and implement comprehensive learning strategies and programs aligned with organizational goals.
• Design and deliver engaging e-learning courses, workshops, and other training materials.
• Assess individual and organizational development needs through surveys, interviews, etc.
• Collaborate with department heads and managers to identify training needs and support career development.
• Manage budgets and relationships with external vendors and consultants.
• Manage learning platforms, track and evaluate the effectiveness of training programs, adjusting as needed.
• Stay updated with the latest trends and best practices in learning and development.
• Lead and mentor a team of L&D specialists.

Minimum Qualifications:

• Bachelor’s degree in human resources, marketing, communication, psychology, or a related field.
• Minimum of 5-7 years of experience in learning and development or a similar role.
• Proven experience in designing and implementing e-learning courses across all audiences.
• Proven experience in designing and implementing Train the Trainer and Leadership Development programs.
• Strong project management and organizational skills.
• Excellent communication, interpersonal and facilitation skills.
• Ability to analyze data and assess training effectiveness.
• Proficiency with learning management systems (LMS) and other digital training tools (i.e., Articulate Storyline, Articulate 360, Adobe, Camtasia, Cornerstone)

Preferred Qualifications:

• Master’s degree in a related field.
• Certification in Learning and Development (e.g., CPLP, CPTM).
• Experience with budget management and vendor negotiations.

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.

#LI-MM1

#INDIF