Leasing Assistant at Atrium

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Join this reputable real estate company recognized for its commitment to excellence. With a strong focus on client satisfaction, our client prides themselves on building lasting relationships and delivering top-notch services. This company is currently seeking a motivated Leasing Assistant to support and contribute to their continued success. This role offers an exciting opportunity to work within a supportive team and gain valuable experience in the fast-paced world of real estate.

Salary/Hourly Rate:

$25/hr – $26/hr

Position Overview:

The Leasing Assistant will provide organizational and administrative support for the Leasing and Management staff and is responsible for all administrative activities related to apartment rentals. The duties of this role may include auditing advertisements, making appointments (via phone or computer), managing day-to-day activities, reviewing and analyzing leases and amendments, informing leadership of critical issues, and preparing lease documentation following the company’s established policies and procedures.

Responsibilities of the Leasing Assistant:

• The Leasing Assistant will report to the Asset Director and General Manager and will be responsible for assisting with all aspects of the leasing operation.
• Record and log initial security deposits and initial rent payments.
• Interview, correspond, and answer all inquiries from eligible personnel seeking Hospital housing via phone inquiries and walk-in traffic.
• The Leasing Assistant will prepare and process rental apartment applications.
• Provide exceptional customer service to prospective renters while processing their applications.
• Provide application status updates to prospective renters, resolve discrepancies when possible, or refer them to a staff member for resolution, all to ensure quality customer service.
• Proactively follow up on all leasing applications and monitor turnaround time goals.
• Assist with special projects as needed by the Leasing Coordinator and Director.
• Responsible for preparing housing assignments, and license agreements, arranging payment format, and executing such agreements with prospective residents.
• Responsible for maintaining all pertinent apartment and tenant records.
• Coordinate, inform, and advise the full spectrum of the move-in process for all incoming residents.
• Greet and receive all visitors to the Leasing office and direct their inquiries to the proper party.
• The Leasing Assistant will generate housing assignments and make initial data entry into the company database.
• Conduct walking tours of the portfolio, when requested, to prospective residents.

Qualifications for the Leasing Assistant:

• Minimum of 3 years of leasing experience.
• Proficient in Excel, Word, and Outlook, as well as the YARDI database.
• Able to deal with people and aid with questions, and problems, offering solutions sometimes under stressful situations.
• Professional attired and groomed to meet with new potential clients and all VIP recruits to the Medical Center.
• The Leasing Assistant will have great verbal communication skills.
• Written skills – write memos, e-mails, correspondence, and updates to residents – current, past, and potential. 
• The Leasing Assistant will be able to multi-task, dealing with more than one issue at a time and working under deadlines.
• Willing to familiarize and orientate yourself with all Hospital-owned properties and learn basic departmental procedures and protocols.

Education Requirements:

• Bachelor’s degree is preferred.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).