Leasing and Compliance Assistant

Summary Description

Reporting to the Director of Leasing and Compliance, the Leasing and Compliance Assistant is responsible for assisting the Leasing and Compliance Department with general administrative and office support in an effort to uphold WSFSSH’s goal of providing permanent and safe housing. The Leasing Specialist serves as an additional support to WSFSSH building managers in these areas.

Key Responsibilities

• Respond to housing inquiries in a timely fashion and track application requests
• Create mail merges and track responses
• Assist the Occupancy team with scheduling interviews
• Obtain and maintain third-party income and asset verification forms
• Communicate housing outcomes to applicants via phone, email or mail
• Scan documents and maintain updates of files as necessary and/or requested
• Assist with the HCR annual Rent Registration process
• Ability to manage large amounts of data such as annual contract rent increases, legal rents, rent rolls, file audit findings/responses, compliance deadlines, etc.
• Assist with preparing reports as required for various city, state, and federal agencies in a complete and timely manner
• Assist with inputting information into RealPage’s OneSite, WSFSSH’s property management database
• Assist with lease-up of new WSFSSH developments
• Occasional minute taking at meetings
• Travel between Central Office and other WSFSSH sites as necessary
• Attend training sessions and conferences as required for enhancement of job skills
• Assist with other duties as needed

Required Skills/Experience

• Excellent written and spoken communications skills
• Strong office/organizational skills
• Ability to problem-solve independently
• Proficiency in Word, Excel, Outlook, Teams, and Internet search/usage
• The ability to liaise effectively with supervisor, Leasing and Compliance staff, and other WSFSSH employees throughout the organization to achieve the Leasing and Compliance Team’s goal
• Bilingual (English and Spanish) a plus
• Demonstrated experience in project management, affordable housing programs, income certification and/or subsidy/regulatory compliance, property management and/or other areas related to WSFSSH’s Leasing function a plus