Leasing Consultant Position - Carlo Inc.

About Carlo Inc.

Carlo Inc. is a renowned leader in Property Management and Real Estate Development, with a vast portfolio of apartment communities throughout the San Fernando Valley. We are committed to fostering a supportive, collaborative, and growth-oriented work environment. Our team is dedicated to achieving professional excellence, continuous learning, and individual success.

Position Overview

Are you a dynamic and motivated professional with a passion for delivering outstanding customer service? Carlo Inc. is seeking an enthusiastic Leasing Consultant to join our Tuscany-inspired community in the vibrant heart of Northridge, Los Angeles. This 86-unit community offers a warm, inviting atmosphere and a range of modern amenities, including a swimming pool and fitness center. In this crucial role, you will ensure the smooth operation of our leasing activities, contribute to marketing efforts, and maintain high levels of resident satisfaction.

Key Responsibilities

As a Leasing Consultant at Carlo Inc., your primary responsibilities will include:

• Leasing and Sales: Showcase available units, conduct open houses, assist with leasing activities, prepare and execute leases, and manage rent collection.
• Marketing and Outreach: Execute outreach marketing activities to attract prospective residents, advertise vacancies, and conduct market surveys as needed.
• Customer Service: Respond to telephone and in-person inquiries from prospects and residents, addressing and reporting requests, concerns, and comments.
• Property Management Support: Provide coverage during management staff absences, assist with property management tasks, rent collection, and manage outstanding dues and paperwork.
• Property Maintenance Coordination: Monitor work orders, maintain communication with maintenance staff, ensure the property is well-maintained, and stay informed on rental rates, floorplans, locations, and amenities.
• Resident Relations: Build and maintain strong relationships with prospects and residents, and report any unusual circumstances regarding the property or residents.

What We’re Looking For

To excel in this role, you should have:

• Experience: At least one year of experience in customer service or sales. Experience with serving notices, eviction processes, and rent collection is preferred but not required.
• Skills: Strong oral and written communication skills, proficiency in Microsoft Excel, Outlook, Word, and Craigslist ads. Familiarity with Yardi is a plus.
• Professionalism: A professional appearance and a positive attitude, with strong leadership skills and a sense of humor highly valued.
• Legal Knowledge: An understanding of Fair Housing Laws is preferred but not mandatory.
• Availability: Must be available to work on weekends.
• Transportation: Reliable transportation is a must.
• Credit History: Excellent credit history is required.

Why Join Carlo Inc.?

At Carlo Inc., we recognize and reward talent. Our compensation and benefits package includes:

• Hourly Pay: $19.50 - $21.50 per hour, based on your experience.
• Incentives: Leasing bonuses to reward your success.
• Health Benefits: Health insurance with optional vision and dental coverage.
• Paid Time Off: Paid vacations and sick time to maintain a healthy work-life balance.
• Training: Ongoing internal training to keep you informed of new or existing laws and to support your professional growth.

If you’re ready to embark on a rewarding and challenging career with ample opportunities for growth, apply today to join our team at Carlo Inc. We look forward to welcoming a new team member who shares our passion for excellence and customer service.