Leasing Consultant - National Community Renaissance
Rancho Cucamonga, CA
About the Job
"Together, we transform lives and communities!"
National Community Renaissance (CORE) is seeking a Leasing Consultant to join our existing Property Management team. CORE is one of the nation's largest non-profit affordable housing developers with a 30-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents.
About the Job
The Leasing Consultant reports directly to the Community Manager. The Leasing Consultant successfully leases and takes an active role in marketing the property and the generation of traffic.
RESPONSIBILITIES
- Shows rent ready apartments.
- Meets with prospective applicants.
- Effectively qualify prospective residents and verifying applications.
- Prepare lease documents and related paperwork.
- Take a proactive role in shopping the competition and marketing.
- Work closely with the Community Manager and Assistant Manager to facilitate leasing.
- Be aware of and relay information regarding the property's general appearance and condition.
- Prepare and maintain complete resident files.
- Ensure that all applications are completed in their entirety and in a timely manner.
- Ensure that the leasing area is clean at all times.
- Record all paperwork accurately.
- Address resident concerns so that they are handled quickly and efficiently with established procedures.
- Assist in collection of rents and preparation of receipts.
- Assist in ensuring the deposits are made on a timely fashion and the documentation is carefully made.
- Record traffic in software program on a daily basis.
- Follow up with Guest Cards or a "Thank-You" response within twenty-four (24) hours of the visit with the prospect.
- Ability to assist the Community Manager and Assistant Manager in the performance of their duties.
- Be able to Maintain work pace appropriate to given work load.
- Organized and proficient at time management.
- Ability to work with and understand persons of all ethnic and family backgrounds.
- Perform complex or varied tasks
- Other duties as requested.
- Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
EXPERIENCE
- Must have basic math skills.
- High School education or equivalent is needed with proficiency in both verbal and written communication skills.
- Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to termination.
- Proficient in English language in verbal and written communications.
- Relate to others beyond giving and receiving instructions.
- Minimum one year in a customer service related field.
- Working knowledge that included Word, Outlook, and Excel.
- Working knowledge of general office equipment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
- Operate Computer and Office Equipment
- Work is primarily sedentary in nature
National Community Renaissance is an equal opportunity employer!