Leasing Coordinator - Allegria Village
Dearborn, MI 48126
About the Job
Allegria Village, a senior living community in Dearborn, is currently hiring an Admissions Coordinator in our Independent Living Community.
Job Responsibilities:
Admits residents into our Independent Living Community by maintaining admittance guidelines; marketing programs; obtaining applicant information; financial screening of applicants; completing admissions processes; and resolving resident dissatisfactions.
Job Duties:
•Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies and procedures.
•Markets programs and facilities by preparing and providing informational brochures; writing and placing advertisements; answering questions; conducting tours.
•Obtains applicant information by requesting completed applications and medical information; verifying and clarifying information; interviewing patients and family members; explaining admission criteria.
•Screens patients by comparing patient’s condition to admission criteria; evaluating and accepting or rejecting patients; referring patients and family to other programs and institutions.
•Admits patients by completing admission and financial responsibility forms; coordinating and arranging physical, social, emotional, and support service requirements, including transportation.
•Resolves patient/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.
•Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
•Keeps patients safe by following safety policies, procedures, and regulations.
•Protects organization reputation by keeping information confidential.
•Keeps equipment operating by following operating instructions; calling for repairs.
•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
•Enhances organization reputation by accepting ownership for accomplishingnew anddifferent requests; exploring opportunities to add value to job accomplishments
Skills and Qualifications:
Must have the ability to multi-task, good listening skills, excellent verbal communication, high energy, team player, goal focused. Strong documentation skills, PC proficiency, good organizational skills as well. Experience with admissions in a senior living community is preferred but not required.
Source : Allegria Village