Leasing Specialist - Dream Live Prosper Communities
Baton Rouge, LA
About the Job
Leasing Specialist
The Leasing Specialist role is important to the success of the communities as this individual is part of a team responsible for ensuring we offer a WOW customer experience to the residents and prospects. This includes responsibility for showing the community and apartments, walking the community, and selling the value of a longer lease.
You will communicate directly with the senior executive team and your direct supervisor on all aspects of property operations. You are maintaining a positive Resident, owner, and employee WOW experience. Renting homes/apartments, collecting rents, resident retention, overseeing all property functions such as marketing, residential & commercial inspections, and increasing revenue.
Dream Live Prosper Communities
Welcome to our apartment communities, where affordable housing is attainable without sacrificing quality. Our properties feature spacious floor plans, modern finishes, and various community amenities, providing residents with the means to live their best lives. Join us in creating a WOW experience for residents as an integral part of the Dream Live Prosper Communities Team. Here's to the good life.
About this opportunity:
- Location: Bellemont Victoria I, 3225 Victoria Dr, Baton Rouge, LA 70805
- Compensation: Starting at $16+ commissions depending on experience
- Position type: Full-time; Monday-Friday 8 am-5 pm and Rotating Saturdays 10 am-5 pm.
What we are looking for in a Leasing Specialist Candidate:
- Excellent communication and customer service skills
- Previous experience in leasing or property management is preferred
- A strong background in multiple years of multifamily property management is required
- Proven ability to drive positive results while representing and promoting core values
- Excellent verbal and written communication skills
- Strong outreach and social media marketing background
- Experience conducting accurate market surveys by conducting in-person shops on a regular
- basis
- A sense of empowerment, accountability, and success at achieving goals, driving performance,
- and developing team members
- Appfolio, G-suite, and Microsoft Office experience is a plus
- Organizing and coordinating resident events monthly
- Complete all training through the Gracehill training platform
What you will do as a Leasing Specialist:
- Drive Revenue: Prospect and manage inbound traffic, answer all leads within 4 hours, generate interest, manage the lead-to-lease process, and maximize occupancy and revenue potential at all assigned communities. Prospecting DLP leads weekly and cross-promoting with area businesses for networking opportunities. Create relationships with major employers, local businesses, universities/colleges, hospitals and other opportunities to cross-promote the community and its offerings.
- Managing the Business: Perform demonstrations by following the Standards of Excellence.
- Successfully and aggressively turn leasing tours into applications and subsequent move-ins, assisting all prospects in applying for apartment homes using proven closing techniques and the online tools available through DLP.
- The WOW Experience: Create and facilitate resident programs to enhance the experience of living in the community, including the creation of productive relationships with active & past residents to ensure repeat & referral business and participate in new initiatives implemented for enhanced leasing
- Training: Participate in The EDGE Learning that improves sales and retention (renewal), presenting programs to all prospects, overcoming objections, role play
- Product Knowledge: Be visible to residents in the community. Walk and inspect the community grounds, hallways, and amenity areas going up and down stairs to ensure the community remains clean, with all amenities operable and in good working condition at all times.
- Managing the Business: Manage CRM accuracy to include guest card conversations, follow-up detail, accurate and timely lease paperwork, and completed files
- Consistent communication with the General Manager, DLP Leadership, and community teammates. Maintain goals, expectations, and time management structure. Attend & participate in all
- required DLP meetings and training.
What Motivates Us:
Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it's for our residents, investors, or business partners.
Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.
Growth: We've been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for eleven consecutive years.
Who We Are:
What We Do: We finance the building of Thriving Communities.
Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.
Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.
Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America's 100 largest private companies.
Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.
Core Values:
Driven for Greatness: Pursuing knowledge and growth both personally and professionally.
Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.
Grit: Demonstrating endurance and commitment to achieve long-term goals.
Community: Elevating the greater good and cultivating thriving relationships.
Authenticity: Being true to ourselves and others, fostering growth through open dialogue.
Prepared to Win: Applying discipline and consistent effort to achieve our goals.
Kingdom Impact: Sharing God's love through our work and service.
Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.
Stewardship: Committing to those who trust us with their capital, communities, and careers.
Servant Leadership: Leading with high standards and humility, empowering growth and accountability.
Benefits and Perks:
PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.
Equal Opportunity Employer:
DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.