Leasing Specialist - Maiker Housing Partners

Job Location 3033 W 71 AVE SUITE 1000 - WESTMINSTER, COPosition Type Full TimeEducation Level High SchoolTravel Percentage NoneJob Category Admin - Clerical DESCRIPTION: Summary: The Leasing Specialist performs job duties that support leasing and management of Maiker's apartment communities. Responsibilities include marketing and leasing activities, customer service, member management, regulatory compliance, and program documentation. The Leasing Specialist sets and meets goals and key performance indicators (KPIs) focused on customer service response time, occupancy, timely collection of move-in funds, member satisfaction, and compliant and accurate documentation to maximize property performance and support to members.Benefits: Maiker Housing Partners offers competitive compensation and an excellent benefit package, which includes medical, dental, vision, life, short term and long term disability, 401(k) match and participation in the Public Employer's Retirement Association.Essential Job Duties are performed with strict adherence to Maiker standards, policies, and procedures, and to local, State and Federal laws and regulations. Other job duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Leasing Consistently apply Fair Housing Standards to day to day activitiesGreet prospective residents and provide tours of the Community and available unitsBook leasing appointments, complete and enter the guest card into YardiDisplay strong closing ratio of 30-50%Complete and file all necessary leasing documents, prepare necessary paperwork for move-inSubmit needed documentation to Compliance vendor for approval prior to move in or renewal Ensure all utility transfers have been madeCollect all necessary funds prior to move-inPerform the functions of an Assistant Manager in their absence or in a two person officeDay-to-Day Job Duties (Assignments to be completed as directed by Community Manager)Answer incoming phone calls and e-mails promptly and accurately Collect rent and other monies duePerform lease renewal activityAdminister portions of work order process, record calls, enter information and close work orders in the Yardi systemAttend seminars, meetings, training sessions and other identified activity Plan and implement member events and office themesTravel as deemed necessary QUALIFICATIONS Education and Experience1 year certificate from college or technical school, or 3-6 months related experience and/or trainingWorking knowledge of Yardi Property Management softwareProficient with MS Office including Word, Excel, and OutlookBilingual in Spanish/English preferredKnowledge and SkillsExcellent listening, verbal, and written communication skillsExcellent customer service skillsStrong sales skills: identifies and sells to customer needs, delivers effective presentations, negotiates well, uses closing skills appropriatelyTranslates product features to benefits, understands and responds to the competition, applies market knowledgeDetailed, accurate, and consistently meets deadlinesDemonstrates strong mathematical skills including fractions, percentages, decimals, and ratiosUnderstands and interprets technical procedures and governmental regulationsDeals effectively with problems involving several concrete variables in standardized situationsFlexible and open to new ideas and responsibilities, handles pressure, adjusts to changing needsPhysical Requirements and Working ConditionsRegular computer use throughout the day, ability to sit for lengthy periods of timeStand and walk on hard surfaces, and go up and down stairsLift/push/pull/carry various objects of 10 30 lbs. frequently and 30 50 lbs. occasionallyReach to shoulder level and above, and bend at the hips and kneesDuties of the job expose the employee to outdoor weather conditions on a regular basisAbility to talk and hearThe noise level in the work environment is usually moderatePI05d9b48b94ef-25660-34198759