Leave Administrator - RaceTrac

RaceTrac Company Overview

Job Description:

The Leave Administrator is responsible for day-to-day oversight and execution of employee leave programs, including but not limited to Family and Medical Leave, accommodations under ADA and Parental Leave. This role is responsible for compliance with company policies and legal requirements while providing a high level of customer service and support to employees throughout their leave process. As a key contributor to the Benefits team, this role may also play a role in process optimization efforts and will be expected to ensure processes are frictionless, scalable, and efficient.

Responsibilities:

• Manages all leave requests including Family and Medical leave, short-term and long-term disability, Military Leave, accommodations under ADA and Parental Leave. Liaise with HR Business Partners, Legal, Worker Compensation, and other departments as necessary.
• Works with our third party leave administrator (TPA) on all leave cases to ensure timely execution of leave processes and compliance with state and federal regulations as well as company policies and procedures. 
• Manages the return-to-work process. Works proactively to ensure appropriate documentation is received before an employee returns to work; communicates changes in status or return dates to employees, supervisors, and HR as appropriate.
• Through coordination with Payroll, communicates and adjusts benefit premium payments for employees on leave in line with our policies.
• Manages the Parental Leave process including eligibility, documentation, coordination with other leave types or benefits (i.e., short-term disability), and return to work.
• Serves as the primary point of contact for employees, HR Business Partners, and supervisors on leave policies, procedures, requirements, etc.  Provides timely, accurate, and complete information to all effected parties.
• Ensures compliance with federal, state, and local leave laws and regulations, partnering with Legal, Compliance, TPA’s or others as needed.
• Maintains up-to-date knowledge of leave policies, employment laws, and regulations.
• Interprets and enforces company leave policies consistently and fairly.
• Maintains accurate and confidential records of employee leave transactions; generates reports and analyzes leave-related data for actionable insights.
• Collaborates with payroll to ensure accurate processing of leave-related pay and benefits where appropriate. Understands payroll implications of leave processes and ensures minimal disruption.
• Identifies opportunities for improving leave management and accommodation processes and implements process improvement opportunities where appropriate.
• Collaborates with the Worker’s Compensation team on health benefit continuation and any other shared or cross-functional items.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
• Minimum of 2-4 years of experience in HR or leave administration, with a strong understanding of leave laws and regulations.
• Ability to understand conceptual matters and translate how those concepts guide or inform work.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy; ability to synthesize data and identify trends.
• Effective communication and interpersonal skills; ability to provide strong customer service and tactfully navigate challenging or sensitive issues with tact and discretion.
• Proficient in HRIS systems and Microsoft Office Suite; prior Workday experience a plus