Leave of Absence Administrator - Heritage Crystal Clean

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!

Objective: The Leave of Absence Administrator is responsible for administering and assisting in maintaining the leave programs for the company. This position will inform, guide and advise employees on benefit matters regarding eligibility and coverage. This will include maintaining accurate benefit records and proper documentation.

Essential Functions:

• Handle intake of leave requests, send required notices, forms, letters, and determine employee eligibility.
• Communicates with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities within the leave of absence process.
• Support the daily management of leaves related to FMLA/ADA/WC leave procedures.
• Coordinate with appropriate departments to evaluate the need for potential accommodations.
• Serve as a trusted advisor and expert in all leave types, partnering closely with the local office HR teams to ensure proper directive.
• Intake and manage all open and upcoming leave of absence including issuance and tracking of all applicable documentation maintenance of leave administration system, coordination and communication with carriers and internal stakeholders, (HR, payroll, management team)
• Advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.
• Calculate supplemental pay that coordinates with the company's short term disability policy and in some cases, state payments, with a superior level of accuracy. Coordinate with the payroll team to ensure proper payments and manage collection of any overpayments.
• Facilitate the tracking of unpaid, intermittent FMLA claims, including use of required paid time off, manager notification, and return-to-work.
• Ongoing absence management when a team member is unable to return to work as expected or the return date is pending.
• Oversees the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).
• Maintain a deep understanding of relevant federal and state regulations to ensure compliance and provide accurate guidance to employees and managers, including but not limited to FMLA, paid/unpaid Family leave laws, HIPAA, and ERISA.
• Develop and implement streamlined systems and processes to enhance efficiency, accuracy, and accessibility of leave-related information.
• Develop or update materials or communications related to the leave process.
• Preserve confidentiality of employee medical documentation and files
• Audit internal record of leaves of absence against outsourced disability vendor's records to ensure accuracy for the purpose of identifying and resolving discrepancies.
• Project support: Assist in the planning and execution of Benefit projects, ensuring smooth transitions and effective change management.
• Assist with other HR/Benefit related duties.

Other Duties

• Other duties as assigned by management

Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required.

Core Competencies

• Effective Communications via verbal and written
• Ethical Practice
• Cultural Awareness
• Relationship Management
• Present a positive image of Heritage-Crystal Clean to fellow employees, external contacts, the general public

Work Experience

• Prefer 2-4 years previous benefit related experience

Preferred Qualifications:

• Excellent organizational skills,
• Strong analytical abilities,
• Problem-solving abilities, and
• Detailed oriented

Education, Certificates, Licenses, or Designations

• Bachelor's Degree in Human Resources or related field or equivalent experience

Specific Skills

• Proficient in Microsoft Office applications
• Intermediate knowledge of Excel
• Previous experience with an HRIS/On