Legal Practice Assistant - Troutman Pepper Hamilton Sanders

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The Legal Practice Assistant (LPA) for the Corporate practice group provides administrative support for attorneys and other timekeepers.  The LPA performs a wide variety of administrative tasks and delivers a high level of customer service, while consistently producing an excellent work product. The LPA will anticipate, plan and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers’ practice areas and clients to ensure extraordinary client satisfaction.

Essential Duties and Responsibilities: 

• Perform highly specialized administrative work for the practice group while demonstrating a strong technical proficiency and an understanding of firm procedures.

• Develop and maintain a deep understanding of department objectives, key activities and requirements in order to anticipate and proactively address the needs of the team.

• Code and enter timekeeper's time and costs in the firm's time and billing system.

• Coordinate large volume of client billing, using sophisticated software and procedures, that may require client specific instructions and revisions.

• Serve as a knowledge resource in specific practice group requirements and firm policies and procedures. Collaboratively share this knowledge and work with others to improve processes and procedures.

• Provide other administrative duties such as managing calendars, travel, expense reports, check requisitions and opening and closing completed files.

• Collaborate with resources inside and outside the firm as appropriate to complete projects or tasks.

• Manage information electronically using the firm’s database file management system and a records management system.

• Maintain confidentiality when handling matters for clients and other personal attorney information.

• Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.

Knowledge, Skills and Abilities:

• Ability to use sound judgement and good discretion.

• Ability to provide quality client service to both internal and external clients effectively and professionally.

• Willingness and ability to accept changing assignments and priorities.

• Use initiative to accomplish routine assignments with minimum supervision.

• Excellent grammar, punctuation and proofreading skills.

• Ability to manage multiple projects in a deadline driven environment while working across teams.

• Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes.

• Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm as well as external contacts.

• Ability to self-manage and work independently in a hybrid and in-office setting.

• Demonstrate a "can do" attitude and a willingness to continue learning and developing skills.

• Strong knowledge of Microsoft Office Suite products.

Education and/or Experience: 

• Bachelor’s degree; any combination of experience, education or training that demonstrates the ability to perform the duties of the position may be considered.

• Minimum of three (3) years of administrative experience working in an administrative support role in a legal or professional services environment

#LI-Hybrid

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19. 

This position description is intended to describe the general content of and requirements for the performance of the job.  The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

California Applicants: Please visit our Privacy Notice and Notice at Collection to learn about our information practices in the Job Application and Employment context.

Equal Employment Opportunity
Troutman Pepper adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.

Compensation is dependent on several factors, such as position, location, education, training, and/or experience.