Legal Practice Assistant - Troutman Pepper Hamilton Sanders

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The Legal Practice Assistant will be responsible for all billing in addition to providing administrative support for the group’s attorneys and timekeepers. The person in this role must be able to anticipate, plan and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers’ practice areas and clients to ensure extraordinary client satisfaction.

Essential Duties and Responsibilities: 

• Perform highly specialized administrative work for the practice group while demonstrating a strong technical proficiency and an understanding of procedures.

• Develop and maintain a deep understanding of department objectives, key activities and requirements in order to anticipate and proactively address the needs of this team.

• Prepare legal documents and correspondence.

• Coordinates large volume client billing using sophisticated software and procedures that may require client specific instructions.

• Perform other administrative duties such as scheduling appointments, making travel arrangements, preparing expense reports and check requisitions, and opening and closing completed files.

• Code and enter timekeeper's time and costs in the firm's time and billing system.

• Review monthly client billing summary reports and prepare billing statements for distribution.

• Collaborate with resources inside and outside the firm as appropriate to complete projects or tasks.

• Manage information both electronically and in hard copy file. 

• Maintain attorney bar membership records and CLE records.

• Additional duties as assigned to meet business needs.

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills with the ability to effectively interact with all levels of firm personnel, clients, and vendors.

• Demonstrates the ability to communicate ideas or positions in a professional manner promoting teamwork and a commitment to outstanding customer service.

• Ability to work effectively both independently and with teams to promote consistent and efficient workflow processes.

• Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.

• The ability to manage multiple projects in a deadline driven environment while working across teams.

• Demonstrates the ability to work with minimal supervision exercising good judgment and decision making.

• Willingness and ability to accept changing assignments and priorities.

• Maintain confidentiality when handling matters for clients and other personal attorney information.

• Develop and maintain a deep understanding of department objectives, key activities, and requirements in order to anticipate and proactively address the needs of the team.

• Serve as a knowledge resource in specific practice group requirements and firm policies and procedures. Collaboratively share this knowledge and work with others to improve processes and procedures.

• Demonstrate a "can do" attitude and a willingness to continue learning and developing skills of an independent thinker.

• Strong knowledge of Microsoft Office Suite products.

Education and/or Experience: 

• A Bachelor’s degree and/or any combination of experience, education or training that demonstrates the ability to perform the duties of the position.

• A minimum of eight (8) years of administrative experience working in an administrative support role in a legal or professional services environment.

#LI-Hybrid

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19. 

This position description is intended to describe the general content of and requirements for the performance of the job.  The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

California Applicants: Please visit our Privacy Notice and Notice at Collection to learn about our information practices in the Job Application and Employment context.

Equal Employment Opportunity
Troutman Pepper adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.

Compensation is dependent on several factors, such as position, location, education, training, and/or experience.