Legal Receptionist & Switchboard - Premier Global Links

Summary:
The Legal Receptionist will be stationed at the main reception area, responsible for answering phones and welcoming guests. The ideal candidate should have prior experience in a reception or customer service role, with a pleasant and professional demeanor. This position does not typically involve lifting, though assistance is available if needed.

Shift:
Monday to Friday, 9:00 AM to 6:00 PM

Job Type:
Temp-to-Permanent Engagement

Requirements:

• A high school diploma is required
• Two years of relevant business experience preferred, with a strong preference for administrative roles in a law firm or legal environment
• Associate's or Bachelor's degree preferred
• Proficiency in MS Office Suite, especially Word, Excel, and PowerPoint
• Excellent customer service skills and attention to detail
• Ability to manage multiple tasks at once
• Strong organizational and communication skills
• Proactive and adaptable attitude

Responsibilities:

• Deliver exceptional customer service within a legal environment
• Greet visitors and employees with professionalism and a welcoming attitude
• Schedule and prepare meeting rooms with necessary supplies and technology for client meetings
• Answer and direct incoming calls following firm protocol and maintaining a high level of professionalism
• Assist with light clerical duties such as document preparation, filing, scheduling appointments, and managing calendars
• Draft and format legal documents and correspondence as needed
• Maintain an organized workspace and perform light housekeeping duties
• Build relationships with clients and firm employees, understanding key personnel and firm culture
• Maintain proper visitor and guest security protocols
• Track the whereabouts of attorneys and staff to manage calls and visitor inquiries effectively
• Serve as a concierge for guests, providing local information about restaurants, coffee shops, and other amenities
• Ensure the lobby maintains a professional appearance
• Order and organize office supplies, and perform light hospitality duties (e.g., preparing coffee, ordering food)
• Engage in community service events or firm initiatives as required
• Perform other duties as assigned