LEU Technician or LEU Technician Senior - Federal Reserve Bank (FRB)

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.

For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

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Law Enforcement Technician

NOTE: This position is onsite at our Cleveland location.  You will work a variable schedule - we are a 24/7 operation and would assign schedule based on need initially. Assigned shifts could be combination of days, nights, weekends, and holidays.

Organizational Expectations:

LEU Technicians function as support to Federal Law Enforcement Officers whose duty is to protect the Federal Reserve Bank assets and personnel. The security of the Bank and employees is the overall mission of all LEU personnel. LEU Technicians work in a variety of positions that support sworn officers, as well as, release them of assignments that do not require an armed officer.

General Responsibilities:

• Receives and processes request for service via telephone and e-mails; receives and records radio transmissions from field officers; monitors Fire Life Safety System, VSS, ePASS, and RaVEN; operates X-Ray machines and entry posts; runs NCIC checks as needed.

• Protects and provides basic emergency medical/rescue services to all staff, tenants, customers, and visitors while on the premises as required by the District and Department policies and procedures. Dispatches field officers to assignments.

• Processes access badge changes; fingerprints new employees and contractors for background checks; maintains department record storage and filing systems and performs other associated administrative tasks. Performs duties in support of screening personnel and creating access badges for new hires in the ID room.

• Accepts and reviews LEU records, managing items consistent with System Record Retention Manual. Assists LEU compliance section with all records required by Audit

• Demonstrates behaviors supporting a working environment conducive to positive morale, inclusion, quality, innovation and teamwork.

• Performs other duties as assigned or requested.

• Adheres to the Bank's attendance policies through regular and prompt attendance.

Education and Experience:

• LEU Technician: High School Diploma/GED and no prior years of related work experience

• LEU Technician Senior: High School Diploma/GED and 5 years of related work experience

Knowledge and Skills:

• Completion of the LEU COMM Center Basic Academy

• Ability to perform independent research

• Working knowledge of Microsoft office tools

• Knowledge of regulations, procedures and practices of a specific discipline: LEU Standard Operating Procedures and General Orders

• Strong demonstrated customer service skills and strong listening skills

• Problem solving and analytical skills

• Public speaking skills

• Relationship management and teamwork/collaboration skills

• Strong verbal and written communication skills

Physical Demands and General Working Conditions

Traditional office environment: Employees typically sit most of the day, work with a computer and may answer/respond to phone calls. Physical movement consists of walking for meetings, breaks, etc. Ability to lift items weighing approximately 20 pounds on a limited basis is required. Addendum as needed: Employees may be required to travel by car/air. Valid Driver's License Required

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

No

Job Category

Law Enforcement/Protection/Security

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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