Level 2 Field Service Technician - eXcell

Job Title: Level 2 Field Service Technician

Location: Bethesda, MD

Responsibilities:

• Perform on-site installations, maintenance, and repairs of equipment.
• Troubleshoot and resolve technical issues efficiently.
• Provide exceptional customer service and support.
• Document service activities and maintain accurate records.
• Collaborate with team members to improve service processes.

Qualifications:

• Associate's degree in a related field or equivalent experience.
• 2+ years of field service experience.
• Strong technical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and manage time effectively.