Library Assistant - Youth Services - Manheim Township

Manheim Township Public Library

Position Title: Library Assistant - Youth Services

Classification: Part-time, Non-exempt

Schedule: The regular schedule is Monday through Friday, and the incumbent is required to work at least two Saturdays each month.

Reports to: Youth Services Manager

The Library Assistant in the Youth Services Department addresses the information needs of patrons including children, tweens, teens, parents, and teachers. This individual works closely with colleagues to plan and implement an exciting array of programs for children, tweens, and teens. In addition, the Library Assistant facilitates the Summer Reading Program (SRP).

Responsibilities include:

• Assist patrons with the use of library resources and services
• Readers Advisory for patrons based on age, interest, and reading level
• Plan and implement programs which are educational, entertaining, and enriching
• Perform shelving and other tasks as assigned
• Facilitate special projects at the direction of the Youth Services Manager
• Assist patrons with program registration
• Coordinate programs run by outside presenters, assist presenter with set-up, and check in registered patrons
• Conduct staff run programs as assigned by the Youth Services Manager
• Explain the SRP to patrons and distribute reading logs at the beginning of the summer
• Collect SRP logs from participants who completed the SRP and distribute prizes based on age level
• Assist patrons in the use of the copier, printer, self- check stations
• Troubleshoot public computer problems patrons encounter
• Record statistics as directed by the Youth Services Manager
• Enforce the Library's Code of Conduct Policy
• Address safety concerns immediately
• Report significant issues to management
• Keep the Children's Library neat and orderly by straightening shelves, chairs, and computer workstations
• Check in and check out library materials
• Promote a pleasant and welcoming atmosphere in the library
• Attend training workshops when needed or requested by the Youth Services Manager
• Handle patron grievances and report those to the Executive Director
• Promote literacy, intellectual freedom and equal access to information
• Maintain patron and staff confidentiality and ethical behavior in all library matters
• Perform other duties as requested by the Youth Services Manager

Knowledge, Skills, and Abilities

• Must enjoy working with children, tweens, and teens
• Capable of performing in a fast paced, dynamic environment
• Ability to work as both a member of a team and independently
• Adept at multi-tasking
• Computer literacy skills including Microsoft Office, Integrated Library System (ILS), email, internet
• Excellent customer service skills
• Ability to interact with patrons in a pleasant, professional manner
• Comfortable learning new technologies
• Capable of instructing patrons in the use of technology
• Reliable in meeting established work schedule
• Ability to lift 30 pounds, push carts weighing 50 pounds, and shelve materials on high as well as low shelves
• Knowledge of Children's and Young Adult literature, public library resources, and services
• Excellent interpersonal, communication and organizational skills
• Ability to exercise sound, independent judgment within general policy guidelines
• Flexible schedule including evening and weekend hours

Qualifications:

• High School Diploma required
• Bachelor's degree in a related field preferred or an equivalent combination of experience sufficient to successfully perform the job
• Public library experience preferred
• Must pass Pennsylvania Criminal Background Check, Pennsylvania Child Abuse History Clearance and FBI Fingerprint Based Federal Criminal History

The above job description is not intended as, nor should be construed as, exhaustive of all responsibilities, skills, tasks, or working conditions associated with this job.