Library Outreach Associate 2 - Library Systems & Services

Job Title: Library Outreach Associate 2

FLSA Status: Non-Exempt, Part-Time

Hourly Rate: $16.50/hr.

Hours Per Week: 28

Reports To: Senior Library Outreach Associate and Library Outreach Associate 3

Workplace: On-site

Reporting to the Library Outreach Associate 3 and under the supervision of the Senior Library Outreach Associate, the Library Outreach Associate 2 plays a vital role in supporting the daily operations of the Library Connect services. This position primarily entails delivering library services, overseeing collection maintenance, and contributing to general library programming along designated Library Connect routes and community outreach events.

 QUALIFICATIONS

• High School Diploma or equivalent.
• A valid California Driver’s License and a clean driving record.
• Must remain insurable with no major California traffic violations.
• Strong communication and organizational skills.
• Experience in customer service or library services preferred.
• Ability to work independently and as part of a team.
• Successful completion of a background check.

PRIMARY RESPONSIBILITIES

• Operate the Library Connect van to transport it safely to designated sites across Riverside County, ensuring adherence to traffic laws and regulations.
• Assist patrons with book checkouts, inquiries, and other library services on the Library Connect van.
• Maintain the organization and cleanliness of the Library Connect van, including shelving books and materials.
• Assist in managing the inventory and condition of Library Connect materials and resources.
• Ensure that library materials are properly organized and accessible to patrons.
• Support general library programming efforts, including setting up displays and assisting with program logistics.
• Engage with patrons of all ages, providing assistance, information, and a welcoming environment.
• Address patron inquiries and concerns with professionalism and sensitivity.
• Assist with the logistics of Library Connect routes and stops, including setup and breakdown procedures.
• Communicate any immediate needs or issues related to the Library Connect van or its services to the Library Outreach Associate 3 or Senior Library Outreach Associate.
• Collaborate with the Library Outreach Associate 3 to ensure the smooth operation of the Library Connect programs and services.
• Work cooperatively with other team members to achieve program goals and objectives.
• Perform other duties as assigned to support the goals and mission of the Riverside County Library and Literacy Services.

Requirements

OB REQUIREMENTS

• Ability to work effectively with a diverse range of staff, patrons, supervisors, and others.

• Ability to work weekends and some evenings.
• Proficiency in using various technologies to complete work.
• Ability to follow library policies and procedures.
• Adaptability to work accurately in a changing and varied environment.

PHYSICAL REQUIREMENTS

• Must be able to frequently remain in a stationary position for multiple hours at a time.
• This position needs to move around to collect materials, access files/supplies, etc.
• Constantly operates a computer and other equipment such as printers and copies.
• Occasionally ascend/descends a step stool or stairs to put away or reach supplies
• This position frequently communicates with patrons and other staff to answer questions. Must be able to exchange accurate information in these situations.
• Frequently pushes and pulls books carts weighing up to 75 lbs. and transports materials.

Benefits

• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development