Library Senior Associate - Collections Access - Roanoke College

The Library Senior Associate - Collections Access will help to set the standard for delivering exceptional customer service to the Roanoke College community. Working collaboratively with staff, faculty and students the Library Senior Associate will facilitate access to Fintel Library and College Archives collections, assist with reference and research questions, and help maintain facility operations. The Library Senior Associate will perform circulation services, reserves, and stacks maintenance activities and enhance access to the College Archives through digitization of materials and fulfillment of requests for College Archives resources. This position will require working some evenings and weekends on a regularly scheduled basis.

As part of the Fintel Library team, the Library Senior Associate - Collections Access will participate in the promotion of library services and resources and assessment of the quality of library services, user satisfaction, and academic success through a proactive and collaborative approach.

Candidates should be enthusiastic, self-driven, analytical, and detail-oriented, possess excellent oral and written communication and interpersonal skills. Candidates should also demonstrate a commitment to supporting and fostering an educational environment and campus experiences that are socially aware, culturally inclusive, and globally mindful, and that celebrate diversity, strive for equity and are free from discrimination.

Key Responsibilities:

•Circulates physical resources

•Collects fines & fees

•Resolves and/or refers users’ concerns and users’ library account issues

•Creates and maintains circulation records for equipment and realia

•Processes booking requests for physical audiovisual resources

•Shifts and/or shelves collection resources

•Coordinates Roanoke-Hollins courier service deliveries

•Processes print & electronic course reserves

•In the absence and/or at direction of the Access & Lending Services Librarian assists with facility operations and coordinates student assistant work and schedules.

•Digitizes, enters and/or corrects metadata in the local repository for archives and special collections resources

•Reformats finding aids for public access

•Organizes, inventories, and rehouses archives collections

•Assists in creating exhibits of and fulfilling requests for archives and special collections resources

•Provides reference assistance to users, referring complex, subject-specific research questions to library liaisons

Required:

•Bachelor’s degree

•Direct customer service experience

•Strong computer skills in Microsoft Office Suite

•Strong interpersonal and organizational skills

Desirable Qualifications & Experience

•An undergraduate or graduate degree in history

•Academic library experience

•Experience with metadata and systems used to manage and describe archival collections

•Experience with digitization of primary source collections

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.