Licensed Insurance Account Manager - Crain Insurance Group

Join Crain Insurance Group, a dedicated team in Cypress, Texas, as a Licensed Insurance Account Manager. In this pivotal role, you'll provide exceptional support to our policyholders, ensuring they have a seamless experience with our insurance offerings. Our focus on positive relationships sets us apart; we believe in creating an inviting environment where our clients feel valued and understood. As part of our team, you will engage with customers and address their inquiries, providing personalized service that reflects our commitment to excellence. We welcome individuals who are passionate about customer service and are ready to contribute to a supportive team atmosphere. If you're ready to make a difference and grow in your career, Crain Insurance Group is the place for you!

Salary Range: $45000.00 - $75000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Evenings Off

Mon-Fri Schedule

Hands on Training

Flexible Schedule

Monthly Bonus Opportunities

Quarterly Outings

Weekly Team Meetings

Home & Work Life Balance

Family Friendly

Appreciation Lunches

Responsibilities

Client Management: Build and maintain strong relationships with clients, ensuring their needs are met proactively.

Policy Administration: Handle the administration and management of clients' insurance policies efficiently.

Consultative Selling: Assess clients insurance needs and recommend appropriate coverage options to enhance their protection.

Issue Resolution: Address and resolve client inquiries and concerns in a timely manner, maintaining high satisfaction levels.

Collaboration: Work closely with the sales team to identify new opportunities for account growth and to provide exceptional service.

Continuous Learning: Stay informed on industry changes and new products to better serve clients and advise them accurately.

Licensing: Must hold an active Texas Property & Casualty License.

Experience: 2 years of prior experience in customer service or insurance roles is required.

Communication Skills: Excellent interpersonal and communication skills, both verbally and in writing.

Client Focus: Strong dedication to meeting and exceeding client expectations.

Team Collaboration: Ability to work effectively within a team environment to achieve common goals.

Problem-Solving: Proactive approach to identifying client needs and providing appropriate solutions.