Licensed Insurance Customer Service Rep - Primary Location

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

Apply for the position today by completing the form and completing the assessment.

Salary of $34,000 to $42,000 based on experience.

Salary Range: $35000.00 - $42000.00 per year

Annual Base Salary + Bonus Opportunities

Mon-Fri Schedule

Evenings Off

Advancement Opportunities

Pay Raise Opportunities

Bonus Opportunities

Weekends Off

Evenings Off

Holidays Off

Professional Work Environment

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

• Insurance licensed preferred or can obtain in 45 days.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.