Licensed Insurance Customer Service Representative - Primary Location

** Candidate must have an active Insurance 220 or 440 License and 1 year of insurance experience to be considered**

At Harrell Insurance Agency, we're more than just a workplace we're a family. Owned and operated by two brothers, we prioritize creating a supportive and enjoyable environment for our team members. While we're committed to growth, we also emphasize work-life balance and flexibility. Our culture is built on effective communication, collaboration, and mutual respect among colleagues.

We are seeking a Licensed Insurance Customer Service Representative to join our team. This full-time position offers a competitive base salary based on experience, ranging from $16 to $18 per hour. As a vital member of our team, you will handle a variety of customer service tasks, including answering phones, responding to basic emails and inquiries, processing endorsements and payments, gathering quote information, and providing support on the production side. This role presents an opportunity to grow within the insurance industry while working in a supportive and dynamic environment.

If you're an experienced and licensed insurance professional seeking a supportive work environment where your contributions are valued and recognized, Harrell Insurance Agency is the place for you. Apply Today to become a part of our dedicated team and enjoy a fulfilling career with ample opportunities for growth and development.

Salary Range: $35000.00 - $40000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Evenings Off

Work-Life Balance

Weekends Off

Continuing Education Opportunities

401k w/ Company Match

Paid holidays - (Reflects Local School District Holidays)

Monday - Friday (9am - 5pm) Work Schedule

Responsibilities

• Answer incoming calls from clients and provide assistance with inquiries and requests.
• Respond to basic-level emails and questions promptly and professionally.
• Process endorsements and payments accurately and efficiently.
• Gather necessary information to generate insurance quotes for clients.
• Assist with back-end underwriting tasks and ensure all required documents are properly managed.
• Collaborate with team members to deliver exceptional customer service and support agency operations.

• License Requirements: An active Florida Insurance 220 or 440 License is required.
• The preferred candidate would have 1+ years in the insurance industry.
• Skilled in prioritizing tasks based on urgency and importance.
• Collaborative and supportive team member who fosters a positive work environment.
• Driven by achieving personal and professional goals.
• Clear and effective communication skills, both written and verbal.
• Demonstrates professionalism and respect in all interactions within the office environment.