Licensed Optician - General Manager at America's Best

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visitAmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our General Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

We are seeking a highly skilled and motivated Licensed Optician - General Manager to lead our optical store in North Charleston. As the General Manager, you will be responsible for overseeing all aspects of store operations, ensuring exceptional customer service, and driving business growth.

• Provide visionary leadership to achieve and maintain the highest level of customer service
• Manage and optimize store profitability by monitoring sales, performance goals, and P&L statements
• Develop and implement strategies to meet or exceed sales targets and budgeted goals
• Oversee visual merchandising and ensure proper execution of store promotions and advertising campaigns
• Recruit, train, and supervise store associates, fostering a motivated and high-performing team
• Analyze market trends and compile competitive information to inform business decisions
• Generate and present daily and weekly performance reports to upper management
• Maintain professional relationships with doctors, National Vision associates, and customers
• Ensure compliance with all relevant regulations and maintain required licenses
• Implement and monitor quality control measures for all optical products and services

Qualifications

• Valid state license as an Optician
• ABO & NCLE Certification
• Proven management experience in the retail optical industry
• Strong leadership and team-building skills
• Excellent customer service orientation with a focus on delivering exceptional experiences
• Proficient in financial management, including P&L analysis and budget forecasting
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Strong problem-solving skills and ability to think critically
• Proficiency in computer systems and software relevant to optical retail management
• Excellent communication and interpersonal skills
• Experience in visual merchandising and promotional strategies
• Knowledge of current optical industry trends and best practices
• Ability to multitask and manage time efficiently in a fast-paced environment
• Bachelor's degree in Business Administration or related field preferred (not required)

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.