Licensed Sales Producer/Retention Analyst - Primary Location

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community.
• You will apply insurance knowledge and sales skills to increase the customers understanding of the value of insurance and cultivate long-term relationships with trusted advice.

Salary Range: $25000.00 - $40000.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

As a Licensed Sales Producer/Retention Analyst with Mayberry Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency

Your attention to detail, customer service skills, and desire to help people make you an ideal fit

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support

Provide an unparalleled customer support experience via in person, phone, email, and text

Provide prompt, accurate, and friendly customer service

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification

Use exemplary communication to efficiently meet the needs & exceed the expectations of our customers

Process customer service requests quickly and thoroughly

Treat our customer with the Platinum Rule, Treat others how they want to be treated

Collaborate with our customers on topics such as, billing, contact information, payment request and policy level adjustments

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Strong interest in a sales career sales experience preferred
• Confident, motivated individual who works well independently
• Bilingual - Spanish preferred