Life/Health Representatives - Millennium Group
Phoenix, AZ
About the Job
We are seeking Life/Health (Medicare) Representatives for the North Phoenix/Deer Valley location!
100% Onsite
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT
Requirements:
High School Diploma or General Equivalency Diploma
1+ years of customer contact experience in a call center environment
1+ years of experience with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
100% Onsite
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT
Requirements:
High School Diploma or General Equivalency Diploma
1+ years of customer contact experience in a call center environment
1+ years of experience with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
Source : Millennium Group
