Lighting Specialist - McNaughton-McKay Electric Co.
MADISON HEIGHTS, MI 48071
About the Job
McNaughton-McKay Electric Company
Lighting Specialist
The Lighting Specialist manages lighting projects for customers and prospective customers, and processes orders for materials or merchandise.
Key Responsibilities:
- Quotes all aspects of lighting and lamps (i.e. job quotes & print take-off, design/build, customer specified lighting projects).
- Processes customer orders, changes and cancellations as received via telephone, facsimile, mail, customer or company employee.
- Determines, communicates and documents:
- pricing (including discount, sales representative’s commission, shipping charges, etc.)
- delivery date
- shipping instructions or restrictions
- anticipated delays, if any
- any additional information requested
- Provides customers with pricing and stock information as requested.
- Responds to customer quotation requests by providing information on price and delivery.
- Conducts delivery status follow-up by expediting or tracing missing or delayed shipments.
- Provides customers with basic technical support.
- Acts as liaison between customer and other McNaughton-McKay activities.
- Attempts to sell additional merchandise to customer.
- Creates, implements, and revises procedures and instructions.
- Reviews engineering and architectural drawings and specifications to ensure compliance with plans and schedules.
Knowledge/Skills/Abilities:
- Technical degree or course work demonstrating an understanding of engineering or architectural drawings and specifications preferred. High school diploma required; advanced degree preferred.
- Two plus years in the lighting market preferred.
- High degree of knowledge of electrical distribution operations and/or similar product knowledge; two or more years of experience in operations, counter sales or in the electrical distribution industry required.
- Proven skills in communication, both written and oral.
- Ability to organize, prioritize and complete tasks at own initiative with minimal supervision.
- Basic computer skills with MS Office products required.
- Thorough knowledge of McNaughton-McKay’s business systems required.
EEO/AA/M/F/Vet/Disability Employer
The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.
Source : McNaughton-McKay Electric Co.