Linen Technician - ImageFIRST Healthcare Laundry Specialists

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

The primary purpose of Linen Tech position is to deliver clean linen carts to the floor, potentially picking up dirty linen and ensuring that inventory levels are sufficient. All linen must then be recorded for billing and accountability.

RESPONSIBILITIES:

• Manage in-house inventory levels in each departments
• Exchange carts
  -Count all linen on the carts and bring them back up to the par level before delivering them
  -On incoming carts, ensure that the par levels are on the cart and take them to their distribution point.
• Floor carts:
  -Load inventory on carts to be distributed to the units
  -Count all linen on unit carts and replace items to correct PAR levels
  -Sign off on the unit cart checklist
  -Record data utilizing the appropriate method (i.e. tablets, order sheets)
• Interface professionally and effectively with people at the hospital; nurses, nurse managers, clinicians, Central Supply, Materials Manager and the Environmental Service Department.
• During the day with exchange carts
  -First thing go to the floors with the full, clean carts and bring down the carts that were used the day before.
  -Return to the locations and make all the counts for the areas that don’t have their own carts, inventory them, fill the order and take them back up to the floor.
  -Fill up both carts and take them up there and re-stock to par level.
• During the day without exchange carts
  -First thing build carts to take to units to rebuild unit carts
  -Count all linen on unit carts and replace items to the correct PAR levels
  -Record this data as mentioned above.
• Maintain the orderliness and cleanliness of the inventory room at all times. This would include in some cases dust and wet moping the floors
• Handle all routine duties and special calls for linen
• Problems – running out of Linen – someone goes above usage, - contact Service Manager if linen supplies not sufficient in the inventory room.
• Converse with driver – see if there are any special needs. Spend considerable time with the account rep – collaborate on issues, inventory levels.
• Well represent our Company as well as the client’s Company – exhibiting sound values.
• Must be able to build and maintain solid professional relationships.

QUALIFICATIONS:

• Must possess a minimum of High School Diploma or equivalent
• Must be able to consistently lift 35 pounds 
• Should possess a sense of direction/knowledge of area
• Must possess exceptional customer service skills
• Must have effective written and verbal communication skills
• Computer Skills 

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.