Litigation & AI Delivery Manager - 1872 Consulting

Litigation & AI Delivery Manager

Essential Job Functions
The Litigation & AI Delivery Manager will drive technical implementations of various litigation technology solutions, with an emphasis on AI solutions, which have an increased focus at our firm.

This position will work closely with the AI Innovation Practice Lead, who is currently driving pilots of new AI solutions, that the Litigation & AI Delivery Manager will be heavily involved with once key solutions are identified as strategic to the firm and need to be implemented firmwide.

This person will also drive implementations of non-AI solutions that are still relevant to the litigation practice, by partnering with the Associate Director of E-Discovery.

These solutions will be a combination of packaged solutions (vendor software) and home-grown applications, with a growing team of internal talent to deliver custom products, and as such are looking for someone who has experience driving both packaged and home-grown application implementations.

What you'll be doing

• Provide architectural guidance and technical oversight across both packaged and custom applications, supporting the needs of practice innovation and AI-driven projects.
• Effective at working on multiple projects simultaneously while providing "white glove” customer service.
• Lead and manage a team of engineers and oversee a legal applications portfolio, fostering a collaborative environment focused on operational excellence and continuous improvement.
• Supervise the delivery of technology solutions, from initial concept through implementation, ensuring projects are executed efficiently and meet stakeholder expectations.
• Act as the technical representative in discussions with vendors, including startups and enterprise partners, to evaluate, integrate, and optimize new technologies within the firm's environment.
• Work closely with other leaders, Innovation Advisors, BA's, PM's, and other IT teams to ensure technical projects align with strategic goals, driving the firm's technology agenda forward.
• Embed in key calls and meetings to help vet and integrate new solutions at the intersection of legal and technology.
• Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change.
• May apply project management methodology on small/mid-sized efforts independent of an assigned PM.
• Oversee the performance and reliability of practice applications, troubleshooting issues and driving enhancements to maximize impact.
• Contribute to the broader strategy for technology integration, providing insights and recommendations based on technical expertise and market awareness.
• Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement.

Skills we're seeking

• 7+ years of experience with Litigation Support and/or AI solutions
• Must have at least 4+ years of experience with Litigation Support Applications
• Must have at least 1+ year of experience implementing production-grade AI, Data Science and/or Machine Learning solutions
• Must have a strong background working in big law

Nice to haves

• Experience with Relativity
• Experience with Gen AI or LLM use cases at big law firms
• Bachelor's Degree in IT or a related field