Litigation Claims Manager - Erie Insurance

Division or Field Office:

Roanoke Branch Office
Department of Position: Claims Department
Work from:
Branch Office Salary Range:
$95,478.00-$152,516.00*

salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
• Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
• Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Manages activities of assigned litigation specialists. Actively supports and promotes company policies and procedures including projects, presentations, and collaboration with other offices and leaders.

• The ideal candidate can live and will report and work inthe nearest branch, Roanoke, VA, Richmond, VA, Raleigh, NC & Charlotte, NC.

Duties and Responsibilities

• Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
• Monitors utilization of Outside Counsel Guidelines by defense counsel. Assist in managing litigation expenses and ensure that defense counsel adheres to ERIE's billing guidelines.
• Reviews claims correspondence and maintains a working knowledge of files and reserves as necessary. Counsel claims personnel on further activity.
• Conducts research to resolve coverage or unusual questions.
• Assists in evaluating and handling suits.
• Responds to complaints and inquiries.

The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

Collaborates (Leader)

Self-development (Leader)

Customer Focus (Leader)

Instills Trust (Leader)

Persuades (Leader)

Decision Quality (Leader)

Drives vision and purpose (Leader)

Cultivates Innovation (Leader)

Nimble Learning (Leader)

Develops Talent (Leader)

Plans and Aligns (Leader)

Values Diversity (Leader)

Ensures Accountability (Leader)

Optimizes Work Processes (Leader)

Qualifications

Minimum Educational and Experience Requirements

• Bachelor's degree and 6 years of claim handling or related experience required; or
• Associate degree and 8 years of claim handling or related experience required; or
• High school diploma or GED and 10 years claims handling or related experience required.

Additional Experience

• Strong knowledge of claims law, court structure, legal procedures, judicial proceedings and litigation claim handling best practices required.
• Strong knowledge of tort/contract law and insurance coverage required.
• Overnight travel occasionally required.

Designations and/or Licenses

• Completion of Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU), Senior Claim's Law Associate (SCLA), or Certified Insurance Counselor (CIC) designations preferred.
• Valid driver's license required.

Physical Requirements

Lifting/Moving 0-20 lbs; Occasional (
Lifting/Moving 20-50 lbs; Occasional (
Ability to move over 50 lbs using lifting aide equipment; Occasional (
Driving; Often (20-50%)

Pushing/Pulling/moving objects, equipment with wheels; Occasional (
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)

Climbing/accessing heights; Rarely

Nearest Major Market: Roanoke