LM JB 796 1 CSR II Garland TX Tue Sat530am or 11AM at Adecco USA

Adecco is now hiring a great Customer Service Representative II in Garland Tx.

As a Customer Service Representative II, you will play a crucial role in delivering outstanding service to our customers. You will collaborate with customers, business partners, and drivers to ensure we meet our commitments and create a delightful experience at every step. Success in this role requires exceptional multitasking abilities and the capacity to drive multiple projects toward completion. As a valued member of our team, you will help us provide daily freight solutions for our global customers.

Shift Details:

• Tuesday to Saturday, rotating schedule.

• Shift: 5:30 AM - 1:30 PM and 11:00 AM - 7:00 PM. Need to be flexible

Pay Rate based on experience:

• Minimum: $

  17.50

• Maximum: $

  18.00

Day-to-Day Responsibilities:

• Assist customers and business partners via telephone and email.

• Handle customer complaints professionally and calmly.

• Previous worked in a warehouse setting

• Proficient in teams and Emails

• Communication with drivers at all time

• Must be able to be Sitting most of the time

• Some fiscal work

Qualifications for Success: Minimum Requirements:

• 1 year of experience in a customer service role

• Proficiency in Microsoft Office (Word, Excel, and Outlook).

Preferred Qualifications:

• High school diploma or equivalent.

• Experience with Microsoft Office and other business-related applications.

• Bilingual in English and Spanish.

• Strong customer service skills with a proactive approach to issue resolution.

• Excellent organizational skills.

• Ability to thrive under pressure while exceeding customer expectations.

We look forward to your application and the opportunity to enhance our customer experience together!

Pay Details: $17.50 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance