LMS Global Process Owner - Katalyst Healthcares & Life Sciences
South Plainfield, NJ 07080
About the Job
Responsibilities:
- Oversee the global strategy for the Learning Management System, ensuring it supports the company's strategic objectives and global training needs.
- Collaborate with regional stakeholders to ensure LMS processes are standardized, yet flexible enough to meet local requirements.
- Ensure the integrity, accuracy, and security of all learning data within the LMS.
- Lead the evaluation, selection, and implementation of LMS enhancements and upgrades in collaboration with IT and external vendors.
- Manage relationships with LMS vendors and serve as the primary contact for vendor negotiations, contract management, and troubleshooting.
- Monitor LMS performance, generating and analyzing reports to inform decision-making and report on learning metrics to senior management.
- Provide guidance and training to LMS users and administrators across the organization.
- Stay abreast of the latest developments in learning technologies and methodologies, incorporating best practices into the LMS processes.
- Develop and manage the LMS budget, ensuring cost-effectiveness and return on investment.
- Bachelor's degree in Education, Business, Information Technology, or related field
- Experience managing training requirements in a regulated industry (Medical/Pharmaceutical Background preferred)
- Knowledge of ISO 13485:2016, 21 CFR Part 820, EUMDR training compliance requirements
- Minimum of 5 years of experience in deploying/managing LMS or similar platforms at a global level.
- SAP SuccessFactors LMS Certification/ SAP SuccessFactors Learning Management 2H/2023 (Preferred)
- Demonstrated ability to manage complex, cross-functional projects and initiatives.
- Strong understanding of learning principles and technology's role in delivering effective training.
- Exceptional communication and collaboration skills, with the ability to engage with a diverse stakeholder group across various levels of the organization.
- Experience in vendor management, including contract negotiation and relationship management.
- Analytical skills with a proven ability to interpret data and metrics to drive decision-making.
- In-depth understanding of Learning Management Systems and their operation.
- Familiarity with e-learning standards (SCORM, xAPI) and educational methodologies.
- Knowledge of global training and development strategies and practices.
- Awareness of the latest trends in digital learning technologies and pedagogical approaches.
- Business process management and improvement methodologies.
- Data privacy and security principles, especially as they relate to employee data and training records.
- Strong project management skills to oversee LMS initiatives and implementations globally.
- Analytical skills to interpret data from the LMS and create actionable insights.
- Technical skills to work with IT teams and vendors on system integrations and enhancements.
- Leadership and team management skills, including remote and cross-cultural team dynamics.
- Excellent communication skills, both written and oral, for effective stakeholder engagement.
- Problem-solving skills to address challenges that arise within the scope of global LMS management.
- Ability to align LMS processes with overall business objectives and strategies.
- Ability to collaborate with various stakeholders, including HR, IT, and business leaders.
- Ability to lead change management initiatives for LMS adoption and ongoing development.
- Ability to facilitate training and knowledge-sharing sessions on LMS usage and best practices.
- Ability to manage multiple priorities in a dynamic, fast-paced environment.
- Ability to navigate the complexities of different legal and regulatory environments in various regions.
- Cultural sensitivity and ability to communicate effectively across diverse cultural contexts.
- Ability to maintain up-to-date knowledge of learning and development innovations.
Source : Katalyst Healthcares & Life Sciences
