Loan IQ Roles - ApTask

About Client:
The client is a global consulting, technology, and digital firm specializing in the financial services industry. Established in 2001, the company provides innovative solutions to help clients navigate digital transformation, enhance operational efficiency, and achieve strategic objectives. With a focus on banking, capital markets, and insurance, it leverages cutting-edge technologies such as blockchain, artificial intelligence, and data science to deliver customized IT solutions and business consulting services.
The company's commitment to innovation, combined with its industry expertise, positions it as a leader in driving technological advancements and helping financial institutions stay competitive in a rapidly evolving market.



Rate Range: $540-$580/Day



Job Description:

• We are seeking a skilled Loan IQ Support Specialist to join our dynamic team.
• You will be responsible for the deployment, configuration, and maintenance of our Loan IQ environments.
• The role requires excellent problem-solving skills to troubleshoot issues that arise within the Loan IQ system and related job configurations in AutoSys.

• Manage and oversee the deployment of Loan IQ environments, ensuring successful setup and configuration.
• Maintain system health by monitoring performance, conducting regular system checks, and coordinating updates and patches.
• Troubleshoot complex Loan IQ system issues, providing timely and effective solutions to ensure minimal downtime.
• Configure and maintain job scheduling and automation using AutoSys to optimize system processes.
• Collaborate with cross-functional teams to support and improve Loan IQ application performance.
• Document troubleshooting steps and maintenance procedures for future reference and knowledge sharing.
• Provide technical support and guidance to users and stakeholders regarding the Loan IQ platform.
• Familiarize with Windows operating systems to ensure seamless integration and performance of the Loan IQ software on server infrastructure.
• Utilize programming knowledge to understand and potentially assist in automating tasks and enhancing system functionalities.

• Proven experience with Loan IQ, including technical understanding of its deployment and configuration.
• Strong troubleshooting skills with the ability to diagnose and resolve technical issues swiftly.
• Experience with job configuration and scheduling, specifically with AutoSys or similar job scheduling tools.
• Prior application support experience, preferably in a financial services environment.
• Familiarity with Windows server configuration and operating systems.
• Understanding of programming methodology and scripting which would be beneficial in automating tasks.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
• A proactive and solution-oriented approach to problem-solving.
• Ability to work effectively in a team setting as well as independently with minimum supervision.
• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.

• A keen eye for detail and commitment to quality.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• A strong desire to learn and improve skills and knowledge continuously.
• Flexibility to adapt to changing environments and troubleshooting demands.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .