Local Manager - Frontier Communications
SARASOTA, FL
About the Job
Local Manager
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!
What we’re seeking:
This position will provide leadership and supervision to staff and a workforce of technicians. Air Dryer technician to perform all duties pertaining to Air dryers and general upkeep of customers’ telecommunications systems. The telecommunications technician's responsibilities include maintaining an accurate record of all work and able to maintain a safe working environment. This position requires attention to detail, detailed knowledge about telecommunications Air dryer systems, able to interpret technical manuals/schematic designs, and demonstrate exceptional analytical and problem-solving skills.
What we need in you:
Position duties include meeting service activation and repair commitment dates, maintaining revenue and expense budget objectives and promotion of new and existing company products as well as supervision of company and contract resources to ensure that construction projects are completed in a timely manner and are in compliance with Frontier's construction, service, quality and safety standards. Ensures that maintenance of equipment and DEG components is completed throughout the year according to a set schedule to avoid service interruption to customers. Accountable for daily coordination with the Operations Center and Network Engineers, material disbursements, time sheet approval for contractors and company resources and other duties as assigned by the Director of Operations. This position will require reporting on-site in Sarasota, FL.
What you’ll do:
- Meets service activation and repair commitment dates, maintains revenue and expense budget objectives, and promotes new and existing company products
- Manages a P&L budget to ensure revenue goals and expense targets are met
- Provides feedback, and ongoing training, and motivates their team to exceed department goals
- Partners with Human Resources to ensure firm, fair, and consistent application of practices/policies and labor agreements in a timely manner
- Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training, and reinforcing state/federal safety requirements within the workplace
- Positively represents Frontier through active engagement and involvement in the community
- Partners with marketing to act as the “eyes” and “ears” of the local market to ensure an appropriate competitive response
- Responds to issues identified on Customer Surveys
What we offer:
Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer includes:
- Salary Range: $83,000 to $131,000
- 20 PTO (Paid Time Off) days + 10 paid holidays per year
- Day one medical, dental, vision and prescription drug plan
- 401k match of 50% on 6% of eligible compensation
- Tuition Assistance Program
- Personal & Work Life Balance Resources & Wellness Support Assistance
- Employee Resource Groups
- Same-sex spouse and domestic partner benefits coverage
- 10 weeks of paid parental leave, & a phased return to work program for new parents
- Up to $10k in adoption program assistance
- 3 weeks of paid caregiver leave
What background you should have:
- Evaluating Air dryer needs and installing telecommunications systems that best meet those needs
- Running routine tests on telecommunications systems to ensure that all components are functioning as intended
- Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults
- Performing temporary fixes until extensive repair work can be done later
- Ordering replacement components for Air dryer equipment and devices from suitable vendors
Investigating and resolving customers' complaints in a timely manner
Daily Functions:
- 24-Hour 7-Days a week On-Site Emergency Air Dryer Repair
- Custom Scheduled Maintenance Program designed around the specific makes and model Air Dryers you the customer have in service
- Scheduled Maintenance Intervals to be scheduled, Quarterly, Semi- Annually or Annually based on the level of service needed
- All specific Air Dryer Manufacture recommended maintenance procedures are followed to maintain any warranties that are still in effect as well as using "OEM" original parts
- All "Non-Maintenance" components are inspected and test operated to verify proper operation and replaced as necessary to guard against failures in between Maintenance Schedules
- All air tubing, electrical wiring is inspected and tightened and or replaced as necessary
- All alarms are test operated to verify proper operation in the event of a failure
- Back-up Systems and Dryer Cycle Kits are test operated for proper operation
- All external Dryer Piping and Supply Lines are visually inspected to ensure no leaks or potential failures
Environmental Factors/Physical Requirements:
- Must have a valid Driver's License
- Must be available 24/7 to support off-shift technicians and emergency situations as needed.
- Must be able to work in inclement weather, extended driving and lifting and carrying of moderately heavy objects.
- Must be willing to work overtime, be on call periodically for nights and weekends and work as required to accomplish NPEC goals and objectives. Overnight travel will occasionally be required.
Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.
In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and values different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
RSRFTR
Source : Frontier Communications
