Lockbox - OPEX Operator at TEKsystems

Description:

What You'll Do: The Lockbox Remittance Specialist handles the servicing of all commercial lockbox services, including any operational functions that may pertain to the service. This position is responsible for the accurate and timely processing and maintenance of customers lockbox deposits.

Duties & Responsibilities:

- Main Function: Operating OPEX Eagle Machine for most of the day (ability to remain standing most of the day is required)

- Receive and process all lockbox deposits from various commercial customers.

- Sort, open and process batches of work as required for this function.

- Process any corrections.

- Receive and answer customers inquires in a timely manner regarding customers lockbox and research any questions that may arise from the lockbox function.

- Bill each customer monthly appropriately according to the services provided.

- Maintain confidentiality of customer account information; follow established policies and procedures in responding to inquiries and request.

- Assist with other commercial operational functions as needed.

OPEX Machine Details:

- this candidate will operate either the OPEX Eagle or OPEX Falcon Machine throughout the day

- OPEX Eagle - mail opening machine that requires someone to be standing for 4+ hours at a time

- OPEX Eagle - standing in front of machine, take sealed mail and load onto the conveyor belt, utilize the touchscreen to assign a specific job, machine feeds closed envelopes through, opens the envelopes and separates into different piles based on the mail inside the envelope

- OPEX Falcon - mail opening machine that allows someone to be sitting down to manually open the mail

- OPEX Falcon - sitting in front of machine, allows for more manual mail opening and manual mail sorting when utilized

Skills & Qualifications:

Must Have:

-LOCKBOX (Opex and falcon) or REMITTANCE processing or DEPOSIT OPERATIONS EXPERIENCE

-Strong computer skills, Utilize windows programs

-*Ability to stand and utilize OPEX Eagle for at least 4 hours per day* First Busey will have 3 total people that can run the machine so they will alternate who runs it each day.

when they aren't working at the Opex Eagle, they will be sitting at a desk near the Falcon that also has a computer on it to perform data entry

- Strong oral and written communication skills

- Familiarity with regulations, policies, and procedures

- Strong attention to detail in composing, typing and proofing materials, establishing priorities and meetings deadlines

- High School diploma or equivalent.

Soft Skills:

-Strong attention to detail

-Works well independently

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.